Nicolas Willis Email & Phone Number

Hull, England, United Kingdom

· Liaising with Area Management to ensure the venue is meeting its KPIs and being the best it can be· Performing recruitment for the venue· Delegate and support staff in their daily tasks.Coaching and mentoring new Customer Service Assistant's· Encouraging and driving business day to day, including during peak times and tournament days.· Key holder duties such as opening or closing a venue· Liaising with HR· Completing probation and return to work meetings where… Show more · Liaising with Area Management to ensure the venue is meeting its KPIs and being the best it can be· Performing recruitment for the venue· Delegate and support staff in their daily tasks.Coaching and mentoring new Customer Service Assistant's· Encouraging and driving business day to day, including during peak times and tournament days.· Key holder duties such as opening or closing a venue· Liaising with HR· Completing probation and return to work meetings where necessary Show less

Kingston Upon Hull, England Metropolitan Area

· Recommending games and alternative machines to customers, using product knowledge gained through the training programme provided.· Cash management to ensure daily book keeping was up to date.· Promoted excellent company offers, promotions and events.· Provided refreshments and snacks to customers.. Conflict resolution dealing with difficult customers to ensure calmness on the shop floor.