Nicolás Álvarez Sepúlveda Email and Phone Number
Nicolás Álvarez Sepúlveda work email
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Nicolás Álvarez Sepúlveda personal email
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I am passionate about delivering solutions that fit my customer's business needs, helping them improve their processes and provide a better experience for their end customers. I'm a proud team lead working with a group of outstanding professionals, driving a transformational process to change our company focus from licensing specialization to consulting services.A little about me. I love working and leading teams that are not afraid to face big challenges - Teamwork is the key to achieve great results. Failures are the best way to gain experience, so we must learn from our defeats to become better professionals, teams and organizations.
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Head Of Customer Experience - LatamDispatchtrack -
Head Of Customer Experience - LatamDispatchtrack Sep 2023 - PresentRegión Metropolitana De Santiago, Chile -
Huawei Cloud Ecosystem DirectorHuawei Oct 2021 - Sep 2023Santiago, Región Metropolitana De Santiago, Chile -
Country Manager - ChileSoftwareone Apr 2019 - Oct 2021Santiago, ChileResponsible for P&L, business development & continuous growth of the Chilean subsidiary, with full oversight of the sales and services delivery strategy aligned with the global portfolio. Focused on public cloud services adoption, IT spend management optimization and application modernization. -
Services Lead - Chile, Argentina & UruguaySoftwareone Oct 2017 - Apr 2019Santiago, ChileResponsible for leading the sales and delivery organization around TechnologyServices and Software Lifecycle Management. Achieving Gross Profit and EBITDAtargets, increasing contribution margin on projects and ensure a proper careerdevelopment of the team consultants.Performed advisory on local and regional business strategy to transform internalsales organization and drive solution sales as a managed cloud services provider,based on technologies such as AWS… Show more Responsible for leading the sales and delivery organization around TechnologyServices and Software Lifecycle Management. Achieving Gross Profit and EBITDAtargets, increasing contribution margin on projects and ensure a proper careerdevelopment of the team consultants.Performed advisory on local and regional business strategy to transform internalsales organization and drive solution sales as a managed cloud services provider,based on technologies such as AWS, Microsoft Azure and Office 365.Develop global services oriented to increase our portfolio around Software AssetManagement for several vendors such as IBM, Oracle and VMware Show less -
Technology Services LeadSoftwareone Jan 2016 - Oct 2017Santiago, ChilePractice and services manager for the Technology Services business Unit. Accountable for developing a sustainable delivery practice, leading a team of IT consultants in the execution of hybrid cloud related projects, using technologies such as Microsoft Azure, Office 365 and EMS.Achievements:2016 - 158.6% growth YoY in Gross Profit2016 - 367% growth YoY in EBITDA -
Services Business Development ManagerSoftwareone Jan 2015 - Dec 2015Santiago, ChileDeveloped the sales strategy, services catalogue and achieved the sales quota for the Technology Services business unit. Created and developed the technical services team to deliver services in SoftwareONE customers.Achievements:$227.000 CHF in Gross Profit113% Sales Goal - Top Subsidiary quota overachievement -
Cloud Practice LeadSoftwareone Mar 2014 - Jan 2015Santiago, ChileDeveloped the pre-sales, sales, and technical services strategy to increase the revenue stream originated from cloud computing technologies (IaaS, PaaS and SaaS solutions). Revamped the internal partner program to deliver added value services around public cloud solutions to SoftwareONE customers. -
Cloud Solution ArchitectSoftwareone Jun 2013 - Mar 2014Santiago, ChileBuilt and led the Cloud Computing sales and consulting practice. Generated the capabilities on the sales team to detect customer needs arround productivity and IT infrastructure, to map them with public cloud solutions like Microsoft Azure and Office 365. -
Technical Account Manager - Premier SupportMicrosoft May 2011 - Jun 2013Santiago, ChileManaged Premier Support contracts for several commercial and public sector customers. Defined a services roadmap to execute proactive IT services around Microsoft technologies, in order to improve customer's operational excellence and ensure a proper SLA for their services, aligned with industries standards, such as ITIL and MOF. -
Technology Solutions Professional - Unified CommunicationsMicrosoft Sep 2009 - May 2011Santiago, ChilePre-sales engineer for Microsoft Unified Communications products, such as Exchange, Lync and BPOS.Provided support to the account team through proof of concepts, demos and chalk talks arround Unified Communications technologies for large companies and partners.
Nicolás Álvarez Sepúlveda Skills
Nicolás Álvarez Sepúlveda Education Details
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Business Management -
Information Technology
Frequently Asked Questions about Nicolás Álvarez Sepúlveda
What company does Nicolás Álvarez Sepúlveda work for?
Nicolás Álvarez Sepúlveda works for Dispatchtrack
What is Nicolás Álvarez Sepúlveda's role at the current company?
Nicolás Álvarez Sepúlveda's current role is Head of Customer Experience - LATAM.
What is Nicolás Álvarez Sepúlveda's email address?
Nicolás Álvarez Sepúlveda's email address is ni****@****one.com
What schools did Nicolás Álvarez Sepúlveda attend?
Nicolás Álvarez Sepúlveda attended Harvard Business School Online, Universidad Técnica Federico Santa María.
What skills is Nicolás Álvarez Sepúlveda known for?
Nicolás Álvarez Sepúlveda has skills like Cloud Computing, Microsoft Technologies, Software Development, Enterprise Software, Solution Selling, Pre Sales, C#, Linux, Windows, Demand Generation, Lync Server 2010, Sharepoint.
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Nicolas Sepulveda Alvarez
Medellín
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