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Nicolás Álvarez Sepúlveda Email & Phone Number
Head of Customer Experience - LATAM
at
DispatchTrack
1 work email found
@softwareone.com
LinkedIn matched
✓ Verified July 2026
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Profile completeness 100%
Who is Nicolás Álvarez Sepúlveda? Overview
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Quick answer
Nicolás Álvarez Sepúlveda is listed as Head of Customer Experience - LATAM at DispatchTrack, based in Chile. AeroLeads shows a work email signal at softwareone.com and a matched LinkedIn profile for Nicolás Álvarez Sepúlveda.
Nicolás Álvarez Sepúlveda previously worked as Huawei Cloud Ecosystem Director at Huawei and Country Manager - Chile at Softwareone. Nicolás Álvarez Sepúlveda holds Certificate In Strategy Execution, Business Management from Harvard Business School Online.
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Email format at DispatchTrack
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*@softwareone.com
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Profile bio
About Nicolás Álvarez Sepúlveda
I am passionate about delivering solutions that fit my customer's business needs, helping them improve their processes and provide a better experience for their end customers. I'm a proud team lead working with a group of outstanding professionals, driving a transformational process to change our company focus from licensing specialization to consulting services.A little about me. I love working and leading teams that are not afraid to face big challenges - Teamwork is the key to achieve great results. Failures are the best way to gain experience, so we must learn from our defeats to become better professionals, teams and organizations.
Listed skills include Cloud Computing, Microsoft Technologies, Software Development, Enterprise Software, and 25 others.
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Nicolás Álvarez Sepúlveda's current company
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11 roles
Nicolás Álvarez Sepúlveda work experience
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Head Of Customer Experience - Latam
Current
Sep 2023 - Present
Huawei Cloud Ecosystem Director
Oct 2021 - Sep 2023
Country Manager - Chile
Responsible for P&L, business development & continuous growth of the Chilean subsidiary, with full oversight of the sales and services delivery strategy aligned with the global portfolio. Focused on public cloud services adoption, IT spend management optimization and application modernization.
Apr 2019 - Oct 2021
Services Lead - Chile, Argentina & Uruguay
Responsible for leading the sales and delivery organization around TechnologyServices and Software Lifecycle Management. Achieving Gross Profit and EBITDAtargets, increasing contribution margin on projects and ensure a proper careerdevelopment of the team consultants.Performed advisory on local and regional business strategy to transform internalsales organization and drive solution sales as a managed cloud services provider,based on technologies such as AWS… Show more Responsible for leading the sales and delivery organization around TechnologyServices and Software Lifecycle Management. Achieving Gross Profit and EBITDAtargets, increasing contribution margin on projects and ensure a proper careerdevelopment of the team consultants.Performed advisory on local and regional business strategy to transform internalsales organization and drive solution sales as a managed cloud services provider,based on technologies such as AWS, Microsoft Azure and Office 365.Develop global services oriented to increase our portfolio around Software AssetManagement for several vendors such as IBM, Oracle and VMware Show less
Oct 2017 - Apr 2019
Technology Services Lead
Practice and services manager for the Technology Services business Unit. Accountable for developing a sustainable delivery practice, leading a team of IT consultants in the execution of hybrid cloud related projects, using technologies such as Microsoft Azure, Office 365 and EMS.Achievements:2016 - 158.6% growth YoY in Gross Profit2016 - 367% growth YoY in EBITDA
Jan 2016 - Oct 2017
Services Business Development Manager
Developed the sales strategy, services catalogue and achieved the sales quota for the Technology Services business unit. Created and developed the technical services team to deliver services in SoftwareONE customers.Achievements:$227.000 CHF in Gross Profit113% Sales Goal - Top Subsidiary quota overachievement
Jan 2015 - Dec 2015
Cloud Practice Lead
Developed the pre-sales, sales, and technical services strategy to increase the revenue stream originated from cloud computing technologies (IaaS, PaaS and SaaS solutions). Revamped the internal partner program to deliver added value services around public cloud solutions to SoftwareONE customers.
Mar 2014 - Jan 2015
Cloud Solution Architect
Built and led the Cloud Computing sales and consulting practice. Generated the capabilities on the sales team to detect customer needs arround productivity and IT infrastructure, to map them with public cloud solutions like Microsoft Azure and Office 365.
Jun 2013 - Mar 2014
Technical Account Manager - Premier Support
Managed Premier Support contracts for several commercial and public sector customers. Defined a services roadmap to execute proactive IT services around Microsoft technologies, in order to improve customer's operational excellence and ensure a proper SLA for their services, aligned with industries standards, such as ITIL and MOF.
May 2011 - Jun 2013
Technology Solutions Professional - Unified Communications
Pre-sales engineer for Microsoft Unified Communications products, such as Exchange, Lync and BPOS.Provided support to the account team through proof of concepts, demos and chalk talks arround Unified Communications technologies for large companies and partners.
Sep 2009 - May 2011
2 education records
Nicolás Álvarez Sepúlveda education
Certificate In Strategy Execution, Business Management
Ingeniero Civil Telemático, Information Technology
FAQ
Frequently asked questions about Nicolás Álvarez Sepúlveda
Quick answers generated from the profile data available on this page.
What company does Nicolás Álvarez Sepúlveda work for?
Nicolás Álvarez Sepúlveda works for DispatchTrack.
What is Nicolás Álvarez Sepúlveda's role at DispatchTrack?
Nicolás Álvarez Sepúlveda is listed as Head of Customer Experience - LATAM at DispatchTrack.
What is Nicolás Álvarez Sepúlveda's email address?
AeroLeads has found 1 work email signal at @softwareone.com for Nicolás Álvarez Sepúlveda at DispatchTrack.
Where is Nicolás Álvarez Sepúlveda based?
Nicolás Álvarez Sepúlveda is based in Chile while working with DispatchTrack.
What companies has Nicolás Álvarez Sepúlveda worked for?
Nicolás Álvarez Sepúlveda has worked for Dispatchtrack, Huawei, Softwareone, and Microsoft.
How can I contact Nicolás Álvarez Sepúlveda?
You can use AeroLeads to view verified contact signals for Nicolás Álvarez Sepúlveda at DispatchTrack, including work email, phone, and LinkedIn data when available.
What schools did Nicolás Álvarez Sepúlveda attend?
Nicolás Álvarez Sepúlveda holds Certificate In Strategy Execution, Business Management from Harvard Business School Online.
What skills is Nicolás Álvarez Sepúlveda known for?
Nicolás Álvarez Sepúlveda is listed with skills including Cloud Computing, Microsoft Technologies, Software Development, Enterprise Software, Solution Selling, Pre Sales, C#, and Linux.
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