Nicolas Santos Email & Phone Number

Pinhais, Pr, Br

Achievements:- Directly impacted 6 projects by designing a new design system for internal products.- Contributed to the Banco do Brasil team, which has over 50 million downloads on the Play Store.Context:I started at Cateno to solve 2 main problems: 1. establishing a new design system for all internal products and 2. leading the design of an MVP financial product. Both tasks were successful. I then transitioned to other projects and am now building solutions directly with… Show more Achievements:- Directly impacted 6 projects by designing a new design system for internal products.- Contributed to the Banco do Brasil team, which has over 50 million downloads on the Play Store.Context:I started at Cateno to solve 2 main problems: 1. establishing a new design system for all internal products and 2. leading the design of an MVP financial product. Both tasks were successful. I then transitioned to other projects and am now building solutions directly with the Banco do Brasil internal team.Technologies:- Figma- Figjam- Jira- ScrumActivities:- Prototyping Low-fidelity and High-fidelity solutions.- Creating and maintaining the new design system.- Designing new products, including voice chat technology. Show less

Achievements:- Successfully secured 2 new clients by designing 2 MVP prototypes, ensuring over 50% of the annual revenue goal.- Established a foundational Design System, influencing over 10 projects.- Took a pivotal role in 4 diverse projects.Context:I started at Liven as the first UX/UI Designer. As a software house, they had many different projects and needed a white-label design system, which was the first thing I created. After that, I began designing for various… Show more Achievements:- Successfully secured 2 new clients by designing 2 MVP prototypes, ensuring over 50% of the annual revenue goal.- Established a foundational Design System, influencing over 10 projects.- Took a pivotal role in 4 diverse projects.Context:I started at Liven as the first UX/UI Designer. As a software house, they had many different projects and needed a white-label design system, which was the first thing I created. After that, I began designing for various clients and significantly upgraded the company's design standards.Technologies:- Figma- Figjam- Clickup- Scrum- Maze- Hotjar- Google AnalyticsActivities:- Designing and maintaining the new design system.- Acted as a generalist product designer, filling all design gaps, conducting user interviews, negotiating with stakeholders, prototyping, usability testing, ensuring delivery quality, and solving any other tasks that arose. Show less

Curitiba, Paraná

Achievements:- Implemented UX Research methodologies and continuous discovery habits, improving three key UX metrics (User Satisfaction, Customer Effort Score, and Adoption).- Increased by 4x the number of active users due to a redesign.- Achieved a remarkable 523% adoption rate boost via user flow optimization.- Collaborated for efficient handoff, cutting rework by 2x.Context:I started at Tray Corp as the first UX/UI Designer. I conducted an in-depth study of the… Show more Achievements:- Implemented UX Research methodologies and continuous discovery habits, improving three key UX metrics (User Satisfaction, Customer Effort Score, and Adoption).- Increased by 4x the number of active users due to a redesign.- Achieved a remarkable 523% adoption rate boost via user flow optimization.- Collaborated for efficient handoff, cutting rework by 2x.Context:I started at Tray Corp as the first UX/UI Designer. I conducted an in-depth study of the company's solutions and user needs through research methodologies, which allowed me to contribute significant usability improvements. I established a Design System based on Material Design and implemented various procedures to facilitate communication between design and development.Technologies:- Figma- Figjam- GitLab- Maze- Hotjar- Google AnalyticsActivities:- Designing and maintaining the new design system.- Prototyping Low-fidelity and High-fidelity solutions.Note: Since 2023, the company Tray Corp has been operating under the name Wake. The professional experience listed corresponds to when I was employed by Tray Corp, before the name transition. Show less

Curitiba

- Joined a dynamic team creating materials for 2,400+ Subway franchises across Brazil.- Gained invaluable insights from colleagues with 20+ years of design expertise.

Mba, Ux Design / Ux Research

Degree, Graphic Design