Nicolás Assain Email & Phone Number

I am an experienced IT professional with a diverse background in Atlassian JIRA administration, server management, and technical support. With over 9 years of industry experience, I have developed a strong skill set and a deep understanding of various IT systems and technologies.In my current role as an Atlassian JIRA Expert at Elite IT Consulting Group, I have been instrumental in optimizing JIRA workflows and configurations for clients. I have successfully implemented JIRA projects, customized workflows, and provided training and support to users, ensuring smooth and efficient project management processes.Prior to that, I served as a JIRA Administrator at Intel Corporation, where I was responsible for managing JIRA instances and supporting teams in utilizing JIRA for project tracking and issue management. I played a key role in maintaining JIRA configurations, implementing best practices, and troubleshooting technical issues.During my tenure at GALANDER Telecomunicaciones S.A., I served as an Windows Server Administrator, overseeing the administration of data servers, ERP systems, and terminal servers. I managed Windows and Linux environments, handled network infrastructure, and provided user support. Additionally, I was involved in backup management and the installation and configuration of PCs and peripherals.My journey in the IT industry began as a IT Intern, where I gained valuable experience as a Junior Server Administrator, user support assistant, and PC repair technician. I honed my technical skills and developed a customer-centric approach to problem-solving.Throughout my career, I have demonstrated strong organizational and communication skills, allowing me to collaborate effectively with cross-functional teams and deliver exceptional results. I am highly adept at troubleshooting technical issues, providing timely solutions, and ensuring customer satisfaction.In summary, I am a dedicated IT professional with expertise in Atlassian JIRA administration, server management, and technical support. My passion for delivering high-quality IT solutions, combined with my strong problem-solving abilities, make me a valuable asset in any team or project.

Listed skills include Windows Server, Jira Administrator Expert, Infraestructura, Ubuntu, and 8 others.

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  Universidad Empresarial 'Siglo 21'

  Ingeniería En Sistemas