Nicolas Baltzer Email & Phone Number

Plano, Tx, Us

Jersey City, Nj, Us

• Driving the Digital Transformation journey with a focus on:- Margin uplift.- Increasing the volume/share of wallet of omnichannel customers.- Acquiring new customers online/reduce churn.- Optimizing cost to serve.• Building a new best-in-class ImperialDade.com and Mobile App to support these objectives, in a headless architecture, using data, analytics, and AI to support growth.• Initiating and scaling a Product driven culture.

Paris, Île-De-France, Fr

• Manage the full life-cycle of customers (both internal and external) facing digital and data informed solutions from conception, validation to launch and continuous improvements. Including Webshops and Apps deployed in 18 banners worldwide, Digital Solutions for Suppliers and Sales. • Oversee and manage overall digital product roadmap and ensure a successful end-to-end delivery and excellent experience for customers.• Manage a team of 30 people, including Product Managers, System Analysts, User Experience designers, scrum master and SEO lead.• Manage all Group teams, all roles combined, based in Dallas.• Utilize data to understand, optimize and anticipate customer needs and behaviors as well as business objectives to drive a best-in-class digital experience.• Develop key metrics, manage the product and teams to desired results, report to stakeholders and conduct meetings/summaries.• Ensure everything that goes out to our customers is of the highest quality• Monitor performance and measure impact of product enhancements.

Paris, Île-De-France, Fr

• Manage the full life-cycle of customers (both internal and external) facing digital and data informed solutions from conception, validation to launch and continuous improvements. Including Webshops and Apps deployed in 18 banners worldwide, Digital Solutions for Suppliers and Sales. • Oversee and manage overall digital product roadmap and ensure a successful end-to-end delivery and excellent experience for customers.• Manage a team of 30 people, including Product Managers, System Analysts, User Experience designers, scrum master and SEO lead.• Manage all Group teams, all roles combined, based in Dallas.• Utilize data to understand, optimize and anticipate customer needs and behaviors as well as business objectives to drive a best-in-class digital experience.• Develop key metrics, manage the product and teams to desired results, report to stakeholders and conduct meetings/summaries.• Ensure everything that goes out to our customers is of the highest quality• Monitor performance and measure impact of product enhancements.

Paris, Île-De-France, Fr

• Manage the full life-cycle of customer facing Web & App digital products from conception and validation through to launch and continuous improvement on our global platform.• Oversee and manage overall digital product roadmap and ensure a successful end-to-end delivery and excellent experience for customers.• Manage a team of 25 people, including product managers, system analysts, user experience architects, visual designers, scrum master and SEO lead.• Manage all Group teams, all roles combined, based in Dallas.• Utilize data to understand, optimize and anticipate customer needs and behaviors as well as business objectives to drive a best-in-class digital experience.• Develop key metrics, manage the product and teams to desired results, report to stakeholders and conduct meetings/summaries.• Ensure everything that goes out to our customers is of the highest quality• Monitor performance and measure impact of product enhancements.

Paris, Île-De-France, Fr

• Oversee and manage the product roadmap to ensure the successful end-to-end delivery and communication of the releases.• Manage the full life-cycle of customer facing Web & App digital products from conception and validation through to launch and continuous improvement on our global platform.• Manage a team of 21 people, including product managers, system analysts, user experience architects, visual designers, scrum master and SEO lead.• Communicate on the releases to both internal and external audiences and roadmap plans to internal audiences.• Utilize data to understand, optimize and anticipate customer needs and behaviors as well as business objectives to drive a best-in-class digital experience.• Develop key metrics, manage the product and teams to desired results, report to stakeholders and conduct meetings/summaries.• Ensure everything that goes out to our customers is of the highest quality • Monitor performance and measure impact of your product enhancements.

Paris, Île-De-France, Fr

• Oversee and manage the product roadmap to ensure the successful end-to-end delivery and communication of the releases.• Manage the full life-cycle of customer facing web development projects from conception and validation through to launch and continuous improvement on our global platform using Hybris.• Manage a team of product managers, system analysts and user acceptance leads to ensure stories they are leading are aligned with the priorities and the budget allocation assigned to them. • Provide best practices for the product managers, system analysts and user acceptance leads, in terms of processes, documentation, and engagement. • Resolve (and or escalate) any issues that may affect planning. • Communicate on the releases to both internal and external audiences and roadmap plans to internal audiences.• Utilize data to understand customer needs and behaviors as well as business objectives, and transform that knowledge into website enhancements and new features.• Propose new features as well as improvements to existing features that will have high commercial impact • Accept or reject the delivery team's work results; ensuring development decisions stay aligned with business needs, and any issues that arise are addressed as quickly as possible.• Stay on top of best-in-class interactive design and technologies.• Develop key metrics, manage the product and teams to desired results, report to stakeholders and conduct meetings/summaries.• Ensure everything that goes out to our customers is of the highest quality • Monitor performance and measure impact of your product enhancements.• Understand and investigate why features have not had the desired impact on customer behavior• Driving UAT to improve quality and efficiency through the different roles

Paris, Île-De-France, Fr

• Manage the full life-cycle of customer facing web development projects from conception and validation through to launch and continuous improvement on our global platform using Hybris.• Lead, drive, and continuously optimize the release planning process to ensure portfolio management priorities are delivered. • Oversee other product managers to ensure stories they are leading are aligned with the priorities and the budget allocation assigned to them. • Resolve (and or escalate) any issues that may affect planning. • Provide best practices for the product managers in terms of processes, documentation, and engagement. • Communicate on the releases to both internal and external audiences and roadmap plans to internal audiences.• Utilize data to understand customer needs and behaviors as well as business objectives, and transform that knowledge into website enhancements and new features.• Own the product roadmap and backlog, prioritizing work and releases • Propose new features as well as improvements to existing features that will have high commercial impact • Accept or reject the delivery team's work results; ensuring development decisions stay aligned with business needs, and any issues that arise are addressed as quickly as possible.• Stay on top of best-in-class interactive design and technologies.• Develop key metrics, manage the product and teams to desired results, report to stakeholders and conduct meetings/summaries.• Ensure everything that goes out to our customers is of the highest quality • Monitor performance and measure impact of your product enhancements.• Understand and investigate why features have not had the desired impact on customer behavior

Paris, Île-De-France, Fr

• Own the "My Account", "Check-out" and "Product page" roadmap and backlog, prioritizing work and releases.• Utilize data to understand customer needs and behaviors as well as business objectives, and transform that knowledge into website enhancements and new features.• Propose new features as well as improvements to existing features that will have high commercial impact.• Accept or reject the delivery team's work results; ensuring development decisions stay aligned with business needs, and any issues that arise are addressed as quickly as possible.

Paris, Île-De-France, Fr

* Increasing e-commerce sales * Leading the business development of an international common webshop solution* Providing support on the definition and business development of webshop solutions* Setting up, leading and developing e-marketing actions* Defining and leading an e-commerce strategy for mobile

Framingham, Ma, Us

* Projet leader on Staples Europe Catalogue's new Web core model: defining scope, functionalities through functional specifications, SEO & SEM, planning. * Business leader on all e-commerce activities : sixteen websites, nine subsidiaries.* Strategy advisor to Staples Europe Catalogue’s domestic subsidiaries. * Definition of the e-commerce strategy and business priorities.

Paris, Issy-Les-Moulineaux, Fr

* Strategy advisor to Nestlé Waters’ domestic and international subsidiaries.* International coordinator of all Internet and Intranet projects within the group’s water division* Coordinator of external consultants for web development, design, hosting and web referencing. * Internal training of staff on site content management tools for both Internet and Intranet purposes* Internet accomplishments within the group: Corporate: Nestlé Waters group, Nestlé Waters’ international press website, Nestlé Waters North America, Nestlé Waters FranceBrands : Perrier, Vittel, Contrex, Nestlé AquarelSecured websites : Perrier, Contrex, Vittel

Id

* Strategy advisor * Coordinator of overall projects both internally and externally* Budget management* Conception and drawing up of online marketing plans for websites and special events.

Executive Program, Product Management

Master, Communication And Multimedia

Master, American Litterature And History