MY CAREER IN THE HOSPITALITY Successful professional qualified by over thirty years’ experience and visible achievements in the hospitality industry contributing to a tradition of performance excellence as well as an ability to develop and apply first-rate strategies that support financial objectives with attention to detail, effective leadership and customer service skills. A strategic and strong leader with outstanding record of accomplishment in directing room division departments and teams to achieve successful results. Organized and skilled to identify, develop, and implement strategies to increase customer satisfaction and overall company profitability.An innate ability to motivate staff and set specific goals for exemplary service.