• Build the Louvain School of Management Corporate Relations and Career Office strategy • Manage a team of 4 persons• Prospect companies & organisations to increase revenues & create new opportunities• Manage and animate the relationships with the strategic Corporate Partners of the Louvain School of Management• Create and set up new professional development activities for students (career events, soft skills seminars, workshops, individual coaching, …) • Collaborate to the strategy and execution of the LSM Executive Education programmes

• Manage and animate the relationships with the strategic Corporate Partners of the Louvain School of Management• Prospect companies & organisations to start new collaborations• Support the educational projects of the school • Create and organize new professional development activities for students (soft skills seminars, workshops, conferences, coaching, …) • Collaborate to the organisation of an exceptional event gathering 3.000 people from 30 countries during 3 days in Brussels (sponsorship management, budget & operations)

• Be responsible of the execution of high tech medical devices service contractsin United States, South Korea, China, France and Poland • Meet expected margins of a contract portfolio representing annual revenue of several million euro • Ensure excellent client trust and satisfaction by building long term constructive relationships with them • Manage and coach a team of 4 service engineers • Plan and coordinate preventive and corrective maintenance missions• Build quotations and contracts of maintenance services

• Supervise 4 production lines of pharmaceutical products (vaccines) over 2 shifts, which represents to manage 5 team leaders and 35 operators• Analyse the production results based on KPI’s and improve the productivity of the machines by implementation of preventive maintenance procedures• Follow and increase the quality level of the production by working closely with the QA team • Make sure that every process and every staff member always respect the cGMP’s

• Be the reference and point of contact for the 42 companies of the Group about technical information related to all ranges of luminaires• Coordinate the studies and lab tests of the competitor’s products• Build marketing supports for the sales teams• Assist the Group Marketing Director for special projects

• Provide support to members of the UK eBay community concerning any billing issues that they may have• Solve all payment problems (Credit Card, Direct Debit, Paypal and Cheques) while helping the customers to avoid them in the future

• Bring support to French, Belgian and Swiss customers to resolve their complains related to technical problems affecting their printers, copiers and fax machines• As a Consumable Coordinator, be in charge of dealing with conflicts linking my team and the consumable department• Train new starters about processes and systems • Represent my team in a workshop aiming to optimise the communication between the different teams inside the French department