Addressing the global mental health crisis by leveraging breakthrough advances in mental health technologies by creating an exclusive Concierge Service to enable seekers to gain access to psychedelic assisted therapy in the US and abroad. Enabling this vision by building a network of mental health experts specializing in delivering highly curated psychedelic experiences. Managing day to day operations: Marketing, Finance, operations, Legal, Web design and everything in between.

Core Presales Engineer on major enterprise accounts. Responsible for primary storage (EMC VMAX, XTremIO, POWERMAX,) and Servers.Primary technical liaison between customers and internal specialty teams (NAS, SAN, HCI/CI, Data Protection, Servers, and Networking).• Initiated the opportunity to learn Primary EMC Storage becoming CORE SE for major Columbus accounts with great recognition.• Adapted to challenging headwinds (COVID) with retail customers by pulling in new LOB deals with… Show more Core Presales Engineer on major enterprise accounts. Responsible for primary storage (EMC VMAX, XTremIO, POWERMAX,) and Servers.Primary technical liaison between customers and internal specialty teams (NAS, SAN, HCI/CI, Data Protection, Servers, and Networking).• Initiated the opportunity to learn Primary EMC Storage becoming CORE SE for major Columbus accounts with great recognition.• Adapted to challenging headwinds (COVID) with retail customers by pulling in new LOB deals with other customers and met quota target of $12M for FY21H1.• Accounts included: Honda, DOW Chemical, Huntington Bank, CBC Companies, AEP, NIPSCO, Limited Brands and Abercrombie & Fitch. Show less

Full responsibility for Enterprise Sales in the South-Florida Commercial/SLED market. Creative technical solutions for challenging situations in difficult financial times in SLED.• Utilized strong adaptation skills to overcome challenges achieving over 150% in sales target two years in a row.• Accounts included: Miami Dade, Palm Beach and Broward counties and all cities and universities and commercial accounts (Amerijet, Auto Nation, Royal Caribbean Cruise lines) within.

Integral role as solutions engineer, responsible for providing direct technical support to the Global Account Manager and trusted technical advisor role to G500 customers. Ongoing translation of complex business issues into actionable and customer-benefiting solutions. Outstanding achievement in retention and acquisition of sales.• Proven exceptional customer service and support.• Sold Dell’s entire portfolio of data center solutions to the top Global Fortune 500 and CAC40 customers… Show more Integral role as solutions engineer, responsible for providing direct technical support to the Global Account Manager and trusted technical advisor role to G500 customers. Ongoing translation of complex business issues into actionable and customer-benefiting solutions. Outstanding achievement in retention and acquisition of sales.• Proven exceptional customer service and support.• Sold Dell’s entire portfolio of data center solutions to the top Global Fortune 500 and CAC40 customers, including Bouygues, Alstom, General Electric, TOTAL, Thales, Safran, AXA, and Groupe BPCE surpassing 2 out of 3 years $20M sales quota by 120%+. Show less

Presales support of the Account Executive and development of the team’s sales motion to meet and exceed the annual goal of $23M. • Sold the Dell’s entire portfolio and data center solutions to large enterprise customers attaining of the sales quota.

Major contribution to the execution of technology initiatives through the management of large enterprise customer during pre- and post-sales processes. Full responsibility in providing a single contact for escalations of challenging technical issues. Supervision of the team performance through training, leadership, and shadowing in support of the manager. Assistance to customers in making strategic technology decisions while advocating Dell’s solutions and portfolio, as a trusted advisor.•… Show more Major contribution to the execution of technology initiatives through the management of large enterprise customer during pre- and post-sales processes. Full responsibility in providing a single contact for escalations of challenging technical issues. Supervision of the team performance through training, leadership, and shadowing in support of the manager. Assistance to customers in making strategic technology decisions while advocating Dell’s solutions and portfolio, as a trusted advisor.• Orchestrated hands-on demonstration of new technologies to diverse customers.• Instrumental in the discovery of an industry-wide memory die bug at customer managing to save the account through persistence and savvy handling of the situation leading to recovery of $10M/yr in Server business.• Vital role as the Onsite engineer organization’s advocate for Net Promoter Score (NPS).• Customers included: Ingersoll Rand, SAS, Redhat, Revlon, Global Knowledge. Show less

Founded, built clientele, and orchestrated the delivery of IT Business Sales and Services to SMB in the Research Triangle.• Spearheaded the entire operation of the company while providing exceptional sales & services to more than 24 businesses.• Effective direction in all aspects of the company from sales, accounting, operations, and marketing.

IT Leadership and establishment of the IT Department from ground-up, which included strategy-building as well as IT infrastructure projects execution. Redesign and launch of the company’s brand identity, including web, print, marketing, and tradeshow materials. Institution and enforcement of security and compliance policies.• Designed and executed the IT infrastructure for a 35,000 sq. ft. ultra-automated factory, including central interface to CNC machinery to build wall and floor… Show more IT Leadership and establishment of the IT Department from ground-up, which included strategy-building as well as IT infrastructure projects execution. Redesign and launch of the company’s brand identity, including web, print, marketing, and tradeshow materials. Institution and enforcement of security and compliance policies.• Designed and executed the IT infrastructure for a 35,000 sq. ft. ultra-automated factory, including central interface to CNC machinery to build wall and floor panels.• Development of complete network (LAN/WAN/WIFI/TELECOM) infrastructure.• Identification of areas of improvement in the CAD design center including enforcement of new CAD design software for costs reduction and operational efficiencies leading to a 100% improvement in Design-to-Build delivery time. Show less

Leadership of a team (40+) of engineers, business analysts, architects, contractors, and consultants in completely redesigning the company’s core business processing systems. Carrying out of personal insurance policy processing product delivery and resource management. Responsible for a $60M (per annum) P&L.• Administration of the program wide SDLC tools implementation while handling vendor contracts negotiation, statements of work, licensing agreements, and service level agreements.•… Show more Leadership of a team (40+) of engineers, business analysts, architects, contractors, and consultants in completely redesigning the company’s core business processing systems. Carrying out of personal insurance policy processing product delivery and resource management. Responsible for a $60M (per annum) P&L.• Administration of the program wide SDLC tools implementation while handling vendor contracts negotiation, statements of work, licensing agreements, and service level agreements.• Accomplishment of the development and implementation of a program-wide communication plan for a 300+ people Project team.• Identified issues with support resolution process and implemented a series of tools reducing MTTR from days to Minutes and saving the company $5M+/yr in engineering hours and ongoing reputation challenges with agents and clients. Show less

Hired and managed a team of graphic artists and creative staff to provide branding, marketing, and user interface solutions to support the engineering arm of this consulting firm. Managed a team of 4 local and 8 offshore individuals to deliver Graphical User Interface work (for web, PDA & Mobile platforms) to major clients like Cisco, Siemens, HP and various dotcom firms.• Recruited to launch an e-commerce website within an exceptionally challenging time frame by improving communications… Show more Hired and managed a team of graphic artists and creative staff to provide branding, marketing, and user interface solutions to support the engineering arm of this consulting firm. Managed a team of 4 local and 8 offshore individuals to deliver Graphical User Interface work (for web, PDA & Mobile platforms) to major clients like Cisco, Siemens, HP and various dotcom firms.• Recruited to launch an e-commerce website within an exceptionally challenging time frame by improving communications and setting expectations with various stakeholders.• Organized resources through cross-functional teams and managed expectations and deliverables. • Fulfilled a pivotal communication role between marketing, sales, operations, and engineering departments in addition to overseeing the delivery of services and products from outside consultants and contractors.• Contributed to venture capitalist presentations to secure additional funding. Show less

Led a team of 3 IT professionals to streamline internal customer satisfaction.• Successfully managed the company's call center infrastructure growth by 30% while maintaining a 24/7 operation. • Created the company's extranet and intranet sites resulting in a ROI in three months and allowing seamless information sharing between employees, customers and vendors.

Established the domestic and international vendor network for the newly created American Express Platinum Concierge™ program.• Signed multiple million-dollar contracts with key providers to cover primary areas of profit: flowers and gifts, limousines, and travel-related services increasing company bottom-line and contributing to growth investments.• Developed, created, and managed a subsidiary in Paris, France to assist the ongoing expansion of the European market.