Nicolas Duffau

Nicolas Duffau Email and Phone Number

Market Research Consultant @ Fairman
Nicolas Duffau's Location
Greater Annecy Area, France, France
About Nicolas Duffau

Business oriented entrepreneurial executive with 15+ years’ international experience leading global Market Research & Strategic Planning initiatives within B2B environments and Medical Devices industries.Demonstrated success in generating and disseminating high ROI strategic and actionable insights AND hands-on execution.Track record of conducting in-depth market analysis to identify opportunities and threats. Thrives delivering data-driven business analysis and key recommendations to top-level management for informed decision-making. Expert at designing and delivering international market research projects to benchmark Customer satisfaction, Voice of Customer, Competitors performance.Experienced in building, mentoring, and directing multifaceted teams to elevate performance and productivity.Persuasive negotiator with exceptional communication skills in French, English, and Spanish.● Coordinated global Customer acquisition campaign,20k field visits, significant growth.● Conducted Customer and Salesforce audit leading to new strategy definition for a 100 M€ company.● Built a market model covering 35+ countries - Channels, products, competitors, dynamics - where figures were validated and trusted at country and global level, fostering alignment, and eliminating ambiguity for budget and annual plan processes. ● Developed a BI tool for sales and profitability analysis, spearheaded cross-function project with IT and Finance teams to calculate Gross Profit per product and customer across 40k SKUs and 1k+ specific pricing contracts.● Enhanced valuation & pricing process and developed strategic partnerships with French opticians by formulating managed care platforms (MCPs) strategy, designing MCPs valuation system, and recognising new products/features.● Led and grew a market research agency in Singapore, responsible for set-up, business development, recruitment.Areas of Expertise• International Market Research, Customer Satisfaction, Voice Of Customer • Market Intelligence, data modelling• Business Intelligence, Sales Analysis• Pricing Strategy• Competitive Intelligence• Commercial Operations, Project Management • Medical Device

Nicolas Duffau's Current Company Details
Fairman

Fairman

View
Market Research Consultant
Website:
fairman-consulting.com
Employees:
31
Nicolas Duffau Work Experience Details
  • Fairman
    Market Research Consultant
    Fairman
    View
  • Hoya Vision Care
    Strategic Analytics & Business Intelligence Project Manager (Hybrid)
    Hoya Vision Care Jul 2019 - Nov 2023
    Klongtoey-Nua, Wattana, Bangkok, Th
    Business Partner for reorganization of country strategy, conduct in-depth analysis of customers and salesforce, identify priorities for turnaround. Facilitate a strategic vision of the market through comprehensive data models, identifying opportunities. Head Business Intelligence initiatives, introduce and deploy Power Bi, enable profitability assessment and product mix upgrade by building and distributing sales and financial analysis.Establish pricing strategy to optimize profitability.Leading several transformation projects supporting turnaround.
    View
  • Hoya Vision Care
    Director Global Market Research & Market Analysis
    Hoya Vision Care Jul 2015 - Jun 2019
    Klongtoey-Nua, Wattana, Bangkok, Th
    Prepared market and competitive analysis for strategic planning and budgeting activities. Became the Go-to person for any market and competitor data, supported alignment between countries and global leadership. Enabled strategy development by designing reliable market research projects, managing research agencies, delivering insightful reports and presentations to global leadership. Supported corporate investor relations teams on quarterly and annual reports.● Coordinated global Customer acquisition campaign – 20k visits by 500+ Sales Reps – KPI setting, weekly analysis of execution and outcomes, Sales Reps survey to finetune Pitch, weekly report to CEO. ● Built a market model covering 35+ countries - Channels, products, competitors, dynamics - where figures were validated and trusted by country and global leadership, fostering alignment, and eliminating ambiguity for budget and annual plan processes. ● Enabled objective decisions through numerous modelling and forecasting projects to size market segments and dynamics, assess relevance of M&A opportunities.● Designed multi-country B2B surveys to improve service quality, benchmark customer satisfaction Voice of Customer, measure market shares and coverage. Supported countries to develop improvement plans, prepare investment requests. ● Delivered monthly competitor intelligence, alerted on significant movements – Products, Sales methods and promotional activities, Merger & Acquisitions.● Monitored trends in Vision Care retail and adjacent industries - Eye Care, Contact lenses, Ophtalmology.
    View
  • Independent
    Independent Market Research Consultant
    Independent Apr 2014 - Jun 2015
    Reorganized Operations and managed strategic project for a local market research agencySelected and sourced market research services for european agencies, coordinated projects in, Asia
  • Cataliz Research - Singapore
    Market Research Project Management & Operations Director, Partner Singapore, Indonesia
    Cataliz Research - Singapore Jan 2011 - Mar 2014
    As the team grew in Singapore, I focused on developing revenue from international project management business (500 k€ revenue). Founded office in Indonesia with full P&L responsibility, including budgeting, recruiting, and business development, breakeven after 2 months.Day to day consisted in: ● P&L: Responsible for selling and budgeting projects, sourcing all types of resources (Research agencies, interviewers, software, translators...) and maintaining profitability as per budget. ● Client service: Consulting / Customer facing, proposing relevant methodologies to collect survey data in the most reliable and efficient way, ensuring client satisfaction and repeat business.● Manage 4 FTE and project staff: Recruitment, training, development, replacement.● Project Management: Plan, supervise and troubleshoot project execution, write a process for each project, ensure the project manager understands the process and potential issues, check frequently the progress, optimize productivity, take control to put projects back on track when needed.Key Clients: EssilorLuxottica, Danone (Early life nutrition), Nestle, Suez Environnement (Waste & Water Mgt)
    View
  • Cataliz Research - Singapore
    Market Research Director, Partner Singapore
    Cataliz Research - Singapore Sep 2008 - Dec 2010
    Led and grew the company in Singapore, up to 4 researchers, developed custom research methodologies. Co-developed & managed 2 global key accounts from 0 to 1.5M€ with CEO. Delivered strategic projects – B2B Customer Satisfaction & Benchmarking, FMCG Packaging claims optimization – from client brief to presentation with a focus on project management for large multi-country projects:● B2B: Developed and refined a satisfaction model centred on service quality, identified, and ranked critical satisfaction drivers to become world leader in service quality. ● FMCG: Over 2 years, accompanied client to harmonize and improve claims used on packaging across 20+ countries, thus reducing advertising spending. Developed (with statisticians) an innovative trade-off methodology to identify best combinations of claims globally (20+ countries)
    View
  • Cataliz Research - Singapore
    Market Research Manager
    Cataliz Research - Singapore Mar 2006 - Aug 2008
    View
  • Synovate
    International Market Research Project Manager
    Synovate Jan 2004 - Feb 2006
    Oo
    View
  • Research International
    Market Research Executive
    Research International Jan 2002 - Oct 2003
    Gb
    View

Nicolas Duffau Education Details

  • Iae De Poitiers
    Iae De Poitiers
    Retail Management
  • Iae De Poitiers
    Iae De Poitiers
    General
  • Universidad De Salamanca
    Universidad De Salamanca
    Economic
  • Université De Limoges
    Université De Limoges
    Economics
  • Liceo Franco-Mexicano, A.C.
    Liceo Franco-Mexicano, A.C.
    Sciences
  • Liceo Francés Paul Valery - Cali,Colombia
    Liceo Francés Paul Valery - Cali,Colombia
  • Universidad De Salamanca
    Universidad De Salamanca

Frequently Asked Questions about Nicolas Duffau

What company does Nicolas Duffau work for?

Nicolas Duffau works for Fairman

What is Nicolas Duffau's role at the current company?

Nicolas Duffau's current role is Market Research Consultant.

What schools did Nicolas Duffau attend?

Nicolas Duffau attended Iae De Poitiers, Iae De Poitiers, Universidad De Salamanca, Université De Limoges, Liceo Franco-Mexicano, A.c., Liceo Francés Paul Valery - Cali,colombia, Universidad De Salamanca.

Who are Nicolas Duffau's colleagues?

Nicolas Duffau's colleagues are Chandan Roy, Mokrani Belabbas, Neha Goenka, Cams, Gautam Sekhar Ravindran, Ramin Oberdoerfer, Myriam Ibrahim, Kevin Rayapin.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.