Nicolas Dujardin Email & Phone Number

Guinée

Sénégal

Region : West AfricaFields: Construction, Infrastructures, Industry, Quarry, Transport & EnergyProduct portfolio: Komatsu / Bomag / Metso Minerals / Cummins / MAN / Foton TrucksAs West Africa Business manager, my responsibilities include but are not limited to sales management, set-up of commercial strategy guidelines and business development in West Africa. My personal approach is to understand customer’ strategy and needs in order to meet their requirements, deliver effective tailored solutions and ensure in the process my company’s sustainable growth with long term business.• Commercial canvassing & sales team management (10 people) • Business development & strategy• Client portfolio development, follow up and management (Turnover 15M€)• Key account management • Contract and Aftermarket management • Stock management• Marketing campaign• Promotion and follow up of HSE policies

Dakar Senegal

Freight Forwarding/Transport/Warehousing/Supply chain solutions/Logistics/Project cargoAs CCO, my responsibilities include but are not limited to Sales Management, Business Development in logistics solutions and for purpose of company development, the set-up of commercial strategy guidelines.• Providing rates and quotes for internal & external clients.• Commercial canvassing• Sales team management• Preparing detailed national & international tenders for RFP /RFQ (Request For Proposal / Quotes) and define commercial & technical strategy.• Contract management• Client portfolio development, follow up and management• Account manager for Phillip Morris, Teranga Gold, Ecolog.• Procurement negotiation with supplier (truck, heavy lift…)• Assisting and reporting to the West Africa CCO• CRM key user2013 Revenue: Senegal 15 M$ / Mali 8 M$ Business Vertical: Mining/Aids and relief/Commodities/Industry/FMCGCustomers Portfolio: Phillip Morris, Procter & Gamble, Eramet, Ecolog, WFP, UNICEF, BIA, Atlas Copco, MINUSMA, CICR, Teranga gold, Air Liquide, Aecom, Louis Dreyfus commodities, Aggreko...

Guinée

As the Operations’ manager my responsibilities include but are not limited to Operations, Finances, Sales and Human Resources Management. Operations : Air and sea forwarding and customs clearance, door to door international logistics, global consolidation, special focus on mining project logistics and supply, road transport, fleet management, shipping and port handling, set up and management of TNT Express agency , haulage.Finances: Billing, financial controls and analysis, validation of expenditures and disbursements, management and follow up of dashboards, update and follow up of operations statistics and debts collection. Sales : Creation and set up of a sales strategy and subsequent rules, oversight of customers services, training for customers’ teams, GETMA AMA’s and TNT’s internal sales teams, oversight of the responses to invitations to bid, creation of customized services tailored to each customer and development of reports, development of overseas’ partnerships (Panalpina, Ceva Logistics, Kuehne Nagel, TNT Express,…), diversification of s the portfolio of services offered to customers which resulted in tripling the customer base (Alcoa, Rio Tinto, WFP, BHP Billiton, Unicef, Coca cola…). Gross margin 2012: € 7M.Human Resources Management : Manage a team of 80 people, work with them to set training needs and objectives, promote awareness of HSEQ (Health Safety Environment Quality) oversees the process of setting targets in terms of efficiency and speed (delivery time) and analyzing achievements, regularly update job descriptions, in collaboration with the Human Resources Department manage promotions.

Guinée

In addition to being in charge of the management of the entire staff (45 people), I created a Sales and After Sales Services strategy. I set up a system of customer prospection, sales approaches and follow up. I developed a dashboard for both operations and finances. I was also in charge of the procurement and management of spare parts.Sales: In charge of a portfolio of products including generators, spare parts, machinery, tyres… Turnover € 4M. Tripled the Customer base (Rio Tinto, Shell, Anglo-Gold, BHP Billiton, Holcim ,…) After sales services: Set up of maintenance key account contracts with major mining and industrial companies, delivery and installation of machineries and/or generators, warehousing management process, procurement and supply of spare parts.Finance and accounting: Set up and follow up of financial and accounting dashboards, billings and revenue, debts collection, expenditures, payment of invoices.Human resources: Hiring of 20 people, set up a training plan and partnership with main engineering school

Région De Paris, France

Mobile Telephones DepartmentWorked in collaboration with the Sales Manager to launch a special unit “Proshop”, a set of shops offering exclusively accessories for mobile phones (Bluetooth kits, chargers, headsets, etc). Participated in setting up a communication and sales strategy and the creation of subsequent policies.Prospected and increased sales in France and Eastern Europe. Turnover: 2M€ Customer baser (Orange, Cdiscount, Cosmote, Wholesaler ,…)

Région De Rouen, France

Management, follow up and resolution of customer claimsMonitoring and recording of pick up and deliveryTrucking Chartering and quote

Master In Financial Management., Finance And Financial Management Services

Bachelor In International Trade, International Business