Nicolas Frangos Email & Phone Number

Geneva, Ch

Transformational Chief Executive OfficerCurrently advising private equities, public & private entities, luxury hospitality & lifestyle brands, real estate organizations, UNHWI, family offices, investors, developers, and operators on how to reinvent business models tailored to the "New Now" ecosystem, optimize project investments, enhance asset value and maximize profitability. Designing and implementation of innovative disruptive short to long term plans to regain momentum and competitive advantage.How to win the fight and adjust to a new normal? How to Win (back) the “New” Guest, and how to outperform tomorrow’s competitive Tourism, Travel, Hospitality (TTH) markets?The fight will be long, and we must plan for multiple scenarios to survive the storm and come out stronger. It’s now the moment to re-design your road-map based on a solid master plan having understood and analysed new clients demands and needs, transform accordingly your strategies, adapt, be ready for the “New Now”, gain competitive edge and win the game.Smart leadership need to establish and energize rapid response teams, build a smart brand value, look beyond the new normal, rethink business models and operations through innovative approaches, and capture growth opportunities by developing winning strategies.Look much further ahead, transform, rethink, envision, capitalize, and Win the Future!Always glad to answer your questions and support you on who, what, when, where to play and how to win....✉ nicolas.frangos@outlook.com

Cité, Geneva, Ch

Chief Executive Officer | Chief Brand OfficerZO-from the Greek "to live"!ZO-The Med Resorts is the only luxury “Mediterranean Resort Platform”, that’s exclusively created to usher in a new era of regenerative, responsible purpose-led travel. Appealing to affluent explorers appreciating quality of life, from Iberia to the Levant, where guests celebrate life, advancing in self-improvement, engaging with local community. In a time when there is a wider shift towards more conscious meaningful travel, centered around people-planet-peace-prosperity.✉ nicolas.frangos@outlook.com

Weggis, Lu, Ch

Transformational Chief Executive OfficerWith distinctive knowledge of luxury and lifestyle hotel operations, business development and asset management. Extensive experience in directing, developing international hotel groups, mixed-use business, multi-unit properties and luxury hotels, introducing strategies to drive growth within intensively competitive markets, delivering significant return on equity and invested capitals (ROIC).✔ Recognized for strong innovation, transformation, relationship management, managing top performing teams, leading strategic decision making, building high performing organizations fit for the future.✔ Result oriented, designed and implemented operations strategies, managed different portfolio of hotels and hospitality assets, with authority in investment and development. Success in introducing standards, optimizing organizational processes, measurement systems, turning around poor performance.✔ Strategist and strong communicator, increased brands strength and hotels' viability by developing mix-market planning, brand product marketing, brand rationalization, market segmentation, having as central objective to deliver products and services, that differentiate hospitality assets in the top luxury market.✔ Expertise in re-branding & re-naming operations, renovations, development and opening of new hotel projects, meeting critical deadlines on-budget, without compromising in quality.✔ Proficiency in developing cutting-edge F&B concepts, that are operationally sound as well as relevant to the target market whilst maximizing profitability potential. Experience in international Food & Beverage operations, commercial strategy, casual & fine dining, banqueting organization, conventions, conferences & event management.✉ nicolas.frangos@outlook.com

Bethesda, Md, Us

Marriott International under Hashoo Group✔Headhunted to develop an overall direction for the hospitality division. Brought a change management, deployed strategic tools conducting an ongoing analysis of the business situation. Selected, build a competitive strategy / advantage, and brought the organization to the next level. Mandate given to expand the group globally creating different verticals and SBU’s.► Successes & Solutions:•Introduced Blue Ocean Strategies: bringing value innovation and seizing growth opportunities. Aligned the organization’s activities in pursuit of differentiation and low cost. Translated the strategy to operational terms mobilizing change through executive leadership.•Implemented a Think Tank business model: bench-marking and evaluating operational best practices, prioritizing investments & optimizing assets performance, dealing with revenues and cost to ensure sustainable development, forecasting trends, assessing and validating opportunities and risks.•Designed & implemented Business Continuity Management System (BCMS) and crisis management models, risk assessment policy – business impact analysis.•Developed Corporate Social Responsibility Strategy (CSR), with immediate impact to triple bottom-line 3P’s.•Introduced Total Quality Management (TQM) – Six Sigma: Focusing on the quest in defining quality & customer satisfaction, increased revenues + results in Occ % + costs brought down by improved efficiency, productivity + better use of capital.•Build contemporary Marketing, Sales & Revenue culture across the organization. Transformed the department to a modern, punctual and efficient function, focusing on TRevPar & ARPAR. Designed a new smart brand with low upfront investment costs, using sustainable practices, energy conscious fixtures, easy to operate, clean and maintain, covering medium mid-scale market based on the Blue Ocean Strategy……..

Doha, Qa

Chief Operating OfficerLuxury & Lifestyle Hotels ARTIC’s hospitality portfolio comprises luxurious hotels, resorts and mixed-use properties (Four Seasons, St. Regis, W, Shangri-La, Grand Hyatt, Viceroy, Radisson Blu, Manhattan Times Square Hotel, Boscolo Aleph Rome, Rotana, Marriott, Hilton, Maritim Berlin, Ascott Doha…) in the Middle East and Africa, Europe and North America. In addition to its hotel portfolio, ARTIC owns hospitality-related services (Fine Food Co., Catering Co., Laundry Co.) providing cost-effective support services in a shared service model.✔ Headhunted to recommend and oversee the global portfolio. Lead the development of property strategies, drafted and implemented action plan to enhance assets value, and NOI on existing and future hospitality investment. ► Successes & Solutions:• Restructured the organization and developed operational foundation to ensure that it can meet the demands of a fast moving and dynamic global operation. • Focused in developing diversification strategies, company’s infrastructure, asset management plan, monitoring operations, standard &performance bench-marking, market evaluation budgets, managing property’s re-branding and hotels pre & post openings.• Full P&L responsibility for creating business plan and growth strategy, defining opportunities and cost reduction models, enforcing relationships with stakeholders and building operating infrastructure globally.• Spearhead revenue creating a modern sales & marketing management culture and operational improvements according to aggressive performance goals.• Structured bench-marking tools and metrics – set and exceeded properties disclosure statement projections – achieving high returns by strengthening hotels operators’ performance.• Concept development and implementation (delivery of internal brands) of F&B plans with detailed action steps, ensuring hotel’s management teams stay focused and executing in a well- thought-out and strategic fashion.

New York, Ny, Us

Chief Executive OfficerLuxury Hotel Management Holdings is specialized in LHW, Hotels & Resorts, Mixed-Use developments, and other Hospitality and Tourism related entities, setting new standards in Luxury by blending exceptional concepts with the highest customized quality services.✔ Recruited to develop vision, mission and goals. Identified profitability and revenue opportunities, defined critical goals and success factors, established clear objectives and practical action plans, fostered innovation and risk taking, build teams, and established solid relationships with hotel owners, developers and operators.► Successes & Solutions: • Led Hotel Operations to greater revenue, turnaround success, operational efficiency generating $ million in revenue and EBITDA growth.• Set SBU's and SOP's & KPI's measures and metrics.Developed and implemented EMS and policies for managed Hotels & Resorts with successful accreditation of ISO 14000.•Guided the Teams through revitalized revenue, sales and marketing strategies to increase room / occupancy rates, on line business and guest satisfaction, resulting exceptional RevPAC & GOPAC.• Managed all aspects of operations, day - to - day Management, overseeing multi-cultural staff, creating a winning culture.• Applied on-going evaluation of performance, continuous bench-marking of revenue & expenses, market analysis and tightened cost controls.•Designed and incorporated personnel tailor made training programs.

Paris, Fr

Chief Executive Officer Food and Beverage services company, supporting luxury Hotels & Resorts, Relais & Chateaux, and exclusive Michelin star restaurants. Highly recognizable for its consulting services, international procurement network, private dining, exclusive catering, boutique retail shops and deli restaurants.► Successes & Solutions:• Spearheaded the organization of new models and frameworks introducing operational standards that lowered expenses, improved the overall quality of services and enabled the development of new products, leading to the capture of $ million in new revenue.• Developed implemented and operated wholly owned concepts of casual and fine dining restaurants, boutique retail shops and deli's, pastry & chocolate shops. • Introduced the exclusive catering division with in house high quality production, organizing international events, conventions, offering private chef services..• Revamped management personnel to build a team capable of delivering sustained organic growth and introduced recognition awards for top performing managers and employees.• Implementation of TQM strategy & HACCP program, successful accreditation of ISO 9001 & 22000.• Developed procurement strategy and policies, ensuring smooth functioning of the International Procurement Network department.► Re-positioned the brand launching new F&B services:• Business start-up, new concept studies and market intelligence, analysis and forecasts.• Customized operating models,. development and support.• Hotel mix of outlets, evaluation and assessment of financial performance, feasibility and cost modeling.• Branding analysis, commercial strategy and market positioning. ☛ Brands:• Kerzner International, Intercontinental, Kempinski, Hyatt, Hilton, Marriott International , LHW, Relais & Chateaux, Nobu restaurants, Golf Clubs..• Olympic Committee 2004, Aegean Airlines, Olympic Airways, Air France, Swiss Air

Bethesda , Md, Us

The Ritz-Carlton Hotel Company, Hilton International, Frantour Hotels & Resorts, Dorchester Collection, Rosewood Hotel Group.Operated lifestyle and luxury hospitality brands, iconic properties, with rich heritage worldwide reputations as places offering the best and most sought-after experiences of good living, charm, elegance, and unparalleled standard of service.By applying vast experience, I managed organizations, re-imagining the new luxury, re-inventing one-of-a-kind bespoke experiences, offering genuine relationship, sense of care, cosmopolitan flair, and contemporary lifestyle culture…. to "affluent explorers".

Strategy And Innovation

Mba, Business School - Hospitality And Tourism

Em Business School - Bba