Galileo & Egnos Business Manager
I was as Business Manager end-to-end responsible for 2 of the largest and most complex customer contracts within BT Global Services in Belgium, for providing the data networks for the European Global Positioning Systems EGNOS and Galileo for the European Commission.In this position, I had to ensure the financial management of these contracts, both revenue and EBITDA driven, to deliver the contractual commitments within the foreseen budget and to develop a long term contract strategy to grow the relationship with the customer.This responsibility included the management of the customer relationship (at senior interface levels), identify, control and mitigate risks within the project as well as to champion the customer’s interest within BT. The (virtual) contract teams for which I provided the day-to-day management included up to 15 people.