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Nicolas Pardo Email & Phone Number
Customer Support Specialist
at
Sutherland
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✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Support Specialist
Location
High Springs, Florida, United States
Who is Nicolas Pardo? Overview
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Quick answer
Nicolas Pardo is listed as Customer Support Specialist at Sutherland, based in High Springs, Florida, United States. AeroLeads shows a matched LinkedIn profile for Nicolas Pardo.
Nicolas Pardo previously worked as Corporate Sales, Pre-sales Manager, and Studio Manager at Orangetheory Fitness and CEO at Gp Projects, Llc. Nicolas Pardo holds Exercise Science from Lake Sumter State College.
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Email format at Sutherland
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Sutherland
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Profile bio
About Nicolas Pardo
My name is Nicolas Gonzalez-Pardo. I have recently completed the Salesforce Associate Certification and am working towards the Salesforce Administration Certification.For the past 3 years, I have been working on the Salesforce platform in my current role with Sutherland Global. My current role allows me the opportunity to assist our new and existing clients for our CBS Sports products including Mobile apps, Streaming Services, Technical Support and Customer Success.In addition, I have experience in the Franchise, Fitness, and Startup Businesses.I feel I would be a great addition to your team and would like the opportunity to speak with you further. Thank you for your time and consideration. I can be reached at 352-553-8781.
Current workplace
Nicolas Pardo's current company
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7 roles
Nicolas Pardo work experience
A career timeline built from the work history available for this profile.
Customer Support Specialist
CurrentTroubleshoot & solve issues customers have with the softwareProvide and apply discounted rates for softwareTrain customers on the software, app & streaming servicesWork independently to answer any questions submitted bycustomers on fantasy productTroubleshoot & solve issues with the CBS Fantasy AppTroubleshoot & solve issues with the CBS AppTroubleshoot & solve issues with the CBS streaming platforms
Jul 2020 - Present
Corporate Sales, Pre-Sales Manager, And Studio Manager
In this position I was tapped to lead the Pre-Opening, Construction, & Management of new studios for the OrangeTheory brand in Georgia, San Francisco, Hawaii & New York.Some key achievements in this role include:• The #4 studio in total overall pre-sales in the nation.• Sell 300 memberships & overseer construction of the Waikiki location in 1 week.• Oversee the construction & management of the first OrangeTheory studio ever to open in San Francisco.• Oversee the construction & management of the first 2 OrangeTheory studio's ever to open in Hawaii.
Feb 2015 - Dec 2017
Ceo
Gp Projects, Llc
I provided concierge level service to top-tier clients through the entire sales lifecycle, consistently closing high-value vacation package sales and prestige add-ons on the first contact for all vacation destinations.Some key achievements in this role include:• Expanding revenue streams by upselling optional products.• Facilitated post-sale professional services, strengthening lucrative customer retention partnerships.
Nov 2012 - Feb 2015
Personal Vacation Planner/Team Lead
In this position, I provided concierge level service to top-tier clients through the entire sales lifecycle, consistently closing high-value vacation package sales and prestige add-ons on the first contact, and trained and advised incoming PVPs for top performance.Some key achievements in this role include:• Ranked #1 in Sales out of 800 for 5 consecutive months, leading my Sales Team in annual sales and per-transaction revenue rates for 2 consecutive years.• Facilitated post-sale professional services, expanding revenue streams and strengthening lucrative customer retention partnerships.
May 2004 - Feb 2012
Manager
Swimgym School
In this position, I was tapped by the founders to lead their business & increase sales, retention & visibility in the market place.Some key achievements in this role include:• Redesigning & modernizing their instruction program for their clients.• Expanding their Summer Camp program to a 2nd location to increase revenue.• Increased class availability by adding morning classes to meet demand for stay at home parents.• Increased revenue by offering premium private sessions during mid-day break between classes.• Expanded Swim Team to begin at younger age, increasing revenue & retention.• Swim School reputation to become 2nd best Swim School in Miami.
Aug 2002 - May 2004
Lifeguard
Provide protection for beach goers. Make sure beach was maintained and clean.
Apr 2002 - May 2004
2 education records
Nicolas Pardo education
Exercise Science
Lake Sumter State College
High School Diploma, High School/Secondary Diplomas And Certificates
Miami Senior High School
FAQ
Frequently asked questions about Nicolas Pardo
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What company does Nicolas Pardo work for?
Nicolas Pardo works for Sutherland.
What is Nicolas Pardo's role at Sutherland?
Nicolas Pardo is listed as Customer Support Specialist at Sutherland.
Where is Nicolas Pardo based?
Nicolas Pardo is based in High Springs, Florida, United States while working with Sutherland.
What companies has Nicolas Pardo worked for?
Nicolas Pardo has worked for Sutherland, Orangetheory Fitness, Gp Projects, Llc, Carnival Cruise Lines, and Swimgym School.
How can I contact Nicolas Pardo?
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What schools did Nicolas Pardo attend?
Nicolas Pardo holds Exercise Science from Lake Sumter State College.
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