-Disposition and aligning (lead times, MOQ) product portfolio of 2000 SKU’s for German premium OES customer -Advocate on behalf of OES customer within the Bosch organization, key interaction with marketing, sales and supply chain teams.-Monitor customer order behavior and coordinate with supply planners ,sales and the customer in case of any concerns-Tracking of Supply Chain KPI’s (e.g. customer order fulfillment, stock on hand, supplier delivery fulfillment) (through SAP reports from Business Warehouse, Excel) and initiate and track measures in case of deviation of planning objectives-Manual order maintenance (Single Orders / Schedule Agreements); manual sales planning (sales and logistics input); manual delivery creation (=allocation) and/or check if deliveries are created correctly-Manual confirmation of delivery dates of incoming orders, proactive analysis of "orders on hands"-Bottleneck Management (part to customer); Follow-Up with CLP on urgent deliveries from sources (if needed via the escalation process)-IDoc management-Maintenance of delivery dates, root causes & measures for CBL as well as customer requests -Collaboration with physical logistics (outbound), Coordination of special freights-Planning, preparation and execution of regular customer meetings (operational and management)-Understanding of customer strategy and match this with AA logistic strategy / capabilities-Deep Dives (e.g. CSL loss root cause analysis)-Preparation, alignment and briefing of logistic topics within Bosch for Sales Strategy Meeting-Conduct root cause analysis for missed orders

- creating and maintaining scheduling agreements and single orders for customers within the SAP system, and monitoring, processing and resolving errors for EDI Scheduling Agreement Releases.- Advocate on behalf of customers within the Bosch organization, which include, key interaction with marketing, sales and supply chain teams, conducting root cause analysis on missed orders, working with Supply Planners to implement corrective actions and investigating problems to improve order fulfillment.- Monitor customer order behavior; alert logistics and sales department and the customer of any concerns.- Maintain various customer and sales department records involving database editing and duplication/distribution of customer reports

- creating and maintaining scheduling agreements and single orders for customers within the SAP system, and monitoring, processing and resolving errors for EDI Scheduling Agreement Releases.- Advocate on behalf of customers within the Bosch organization, which will include, key interaction with our marketing, sales and supply chain teams, conducting root cause analysis on missed orders, working with Supply Planners to implement corrective actions and investigating problems to improve order fulfillment.- Monitor customer order behavior; alert logistics and sales department and the customer of any concerns.- Maintain various customer and sales department records involving database editing and duplication/distribution of customer reports

- Disposition for the European Aftermarket Supply Chain for product portfolio of about 2000 SKUs- (proactive) tracking of customer and vendor backlogs of internal and external suppliers through Microsoft Excel, Email, Telephone in German and English.- processing of customer orders and requests through Email and Telephone in German and English.- development and implementation of Microsoft Access Data Base for centralized processing of internal delivery requests

I was responsible for the order clearing within Whole Sale Order Provisioning Department.Furthermore I was in responsible for the to end to end coordination of consumer complaints filed by the German Federal Network Agency in the field of the German telecommunication law §46 which guarantees an uninterrupted switch between DSL and Mobile providers. The tasks include analyzing and solving issues within the digital order provisioning. (employed by Kelly Service GmbH (www.kellyservice.de)

Coordination and optimization of stock for consumable and auxiliary goodsBachelor thesis Optimization of interdepartmental transportation

Analysis of interdepartmental transportation

development of numbering system for standardization and categorization of part numbers