Nicolas Holm Email & Phone Number

Key Responsibilities:- Configuring the Monsenso solution to customer needs. - Facilitation of customer workshops to outline project objectives, define timelines, scope, and ensure seamless product delivery.- Content development for both mobile app and web portal configurations, ensuring alignment with customer requirements.- Doing training sessions, empowering customers with the knowledge and skills needed to utilize the Monsenso solution effectively.- Providing… Show more Key Responsibilities:- Configuring the Monsenso solution to customer needs. - Facilitation of customer workshops to outline project objectives, define timelines, scope, and ensure seamless product delivery.- Content development for both mobile app and web portal configurations, ensuring alignment with customer requirements.- Doing training sessions, empowering customers with the knowledge and skills needed to utilize the Monsenso solution effectively.- Providing technical support to customers and resolving issues promptly. Show less

Braincare is a company working with the rehabilitation of people with brain injuries. Experience:- Creating website in WordPress- Search Engine Optimisation of website- Doing graphic design for website, social media, flyers, etc.

EG is a market-leading supplier of Nordic industry software for private and public customers. As a student assistant in the consultancy department of EG Healthcare, I help the consultants with administrative work.

At PostNord Digital I was a student assistant in a newly formed team whose mission was to implement an ambitious digital transformation. The team's aim was to deliver a second-to-none digital experience for all the customers of PostNord Denmark – both consumers and businesses.As a student assistant, I was working across the team with a variety of tasks within digital development. I was working closely with different team leads and colleagues who are passionate about solving a wide range… Show more At PostNord Digital I was a student assistant in a newly formed team whose mission was to implement an ambitious digital transformation. The team's aim was to deliver a second-to-none digital experience for all the customers of PostNord Denmark – both consumers and businesses.As a student assistant, I was working across the team with a variety of tasks within digital development. I was working closely with different team leads and colleagues who are passionate about solving a wide range of tasks regarding digital self-service, development of apps, website development, business intelligence solutions, etc.Experience:- Analyses of needs in digital solutions from business partners and customers for prioritization in PostNord's overall pipeline- Developing and contributing with communication materials- Contributing with building and maintaining project tools, e.g. backlogs, steering committee presentations, and financial/project reporting- Attendance at meetings and coordinating activities across PostNord in Denmark and Sweden- Contribution to a variety of analyses within digital development. - Handling small as well as large daily administrative tasks Show less

København, Region Hovedstaden, Danmark

Lunar is a danish fintech company that democratized the power of money by innovating the way we all bank, pay and invest. With their all-in-one digital banking app, they are now considered a major player in the Nordics. Experience:- Handled inquiries from customers — both written and over the phone.- Doing different tasks in internal systems. Approving new customers, paying bills on behalf of customers, etc.

Københavnsområdet, Danmark

As team leader for the customer care department, I was responsible for managing and motivating 5-10 customer care agents.

Københavnsområdet, Danmark

Vanløse, Region Hovedstaden, Danmark

Københavnsområdet, Danmark

Msc In Digital Innovation & Mangement, Public Digitalization

Bachelor In Health Promotion & Communication

Intermedia/Multimedia

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