Nicolas Jones

Nicolas Jones Email and Phone Number

UX Designer and Product Manager @ deeplink.ai
Lausanne, VD, CH
Nicolas Jones's Location
Lausanne, Vaud, Switzerland, Switzerland
Nicolas Jones's Contact Details

Nicolas Jones personal email

n/a
About Nicolas Jones

Hi, I’m Nicolas, a creative User Experience designer with a focus on innovative product conception. I'm currently working for Deeplink.aiHalf Swiss, half English, I am a computer science engineer from EPFL and have a background in research: I hold Ph.D. in Human-Computer interaction on the topic of recommender systems. From 2011 to 2019, I was working at the Swiss IT company ELCA. I spent many years involved in its ticketing spinoff, SecuTix. I designed the omnichannel B2C, B2B and C2C platforms, and became one of the enterprise’s product managers, balancing the clients’ needs with the product’s growth goals, whilst maintaining a cohesive system.My goals are to combine my creativity and product-oriented mind, and reposition the users at the center of the innovation process. Committed and open, I like interacting with people, appreciate team-work and seek to contribute in a challenging and stimulating field. I have deep knowledge regarding Agile, Design Thinking and Lean UX methodologies. My expertise is cross-domain (expert applications, responsive websites, intranets, e-commerce). My specialities are UX, UI, strategy & analysis, user insight & innovation, roadmap scoping. Other topics include Recommender Systems, Collaborative Filtering, Cognitive Science and Sociology. In my spare time, I preside the JVAL Openair music festival, am involved in an organic-local-zero waste food cooperative and have co-founded CoursesVirtuelles.ch running platform.

Nicolas Jones's Current Company Details
deeplink.ai

Deeplink.Ai

View
UX Designer and Product Manager
Lausanne, VD, CH
Website:
deeplink.ai
Employees:
8
Nicolas Jones Work Experience Details
  • Deeplink.Ai
    Ux Designer And Product Manager
    Deeplink.Ai
    Lausanne, Vd, Ch
  • Deeplink.Ai
    Ux Designer & Product Manager
    Deeplink.Ai Dec 2020 - Present
    Lausanne, Vaud, Switzerland
    Complete overhaul of the chatbot platform following a “easy to use, easy to deliver” strategy. Creation of new AI powered features to automate conversations. Integral redesign of the conversational agent’s look & feel. Roadmap scoping; brand communication; customer advice.
  • Elca Infomatique Sa
    User Experience Designer
    Elca Infomatique Sa May 2017 - Dec 2019
    Lausanne Area, Switzerland
    User Experience designer in the omnicannal front-end team. Regular strategy input & wireframing for RFPs. Key work/projects include:- User experience lead on the iPension Suite (software for social benefits management)- UNHCR: Digitalisation of financial reports into PowerBI graphs- Tokyo 2020 ticketing backend: wireframes
  • Secutix Sa
    Product Manager
    Secutix Sa Jul 2014 - May 2017
    Lausanne, Vaud, Switzerland
    Product manager and UX designer of the B2C, B2B and C2C ticketing platforms, balancing the clients’ needs with the product’s growth goals, whilst maintaining a cohesive system.- product manager for online sales, B2B distribution, and merchandising- design and conception of numerous innovative features: conditional cross-selling, 3D seatmap, guest login (purchase without account)- regular client workshops and interviews (inc. UEFA Euro 2016, Centre Pompidou)- lead on evolution of graphical theming of online sales
  • Secutix Sa
    Business Analyst & Ux Designer
    Secutix Sa Aug 2011 - Jul 2014
    Lausanne, Vaud, Switzerland
    Head of specifications for the new online ticketing sales platform for SecuTix. Key activities include:- invention of a dynamic composer, allowing to customise one’s yearly subscription by choosing performances in a partially constrained model (operas, ballets, theatres, concerts)- productization of white label tools (automated theming)- social networks’ integration
  • Loria
    Postdoctoral Researcher In Hci
    Loria Jul 2010 - Mar 2011
    Postdoctoral research in the KIWI team of Prof. A. Boyer. Design and setup of evaluation schemes (3 user studies, +250 participants) for measuring the stability and robustness in preference-expression mechanisms. Focus on notation and comparison of movies. Supervision of two trainees.
  • Net Oxygen Sàrl
    Co-Founder, Member Of The Board Of Directors
    Net Oxygen Sàrl 2000 - 2011
    At Net Oxygen, we developed the first independent mobile web site in Switzerland (using Wap technology), a mobile news channel for Palm Pilot devices, a gateway for sending SMSs, and Voice Over IP services. More recently the Ticketack ticketing platform.In my current role, I advise the executive team. In the first seven years, my responsibilities included: customer relations and acquisition, project and team management, development and day-to-day administration tasks.
  • Epfl (École Polytechnique Fédérale De Lausanne)
    Ph.D. Research And Teaching Assistant
    Epfl (École Polytechnique Fédérale De Lausanne) Jan 2006 - Jun 2010
    Ph.D in Human Computer Interaction and interface design at EPFL. Research on recommender systems. Specialisation in user-centred issues leading to acceptance and adoption of recommendation systems. - Exploration of the impact of visual renderings in suggestions. - Investigation on explicit and implicit preference indicators. - Detailed analysis of users’ perceptions of diversity among recommended products in the online purchase decision process.- Creation of a music recommendation and visualisation framework coupled with Last.fm.
In parallel, teaching of the Human Computer Interaction course to EPFL university students. (2008)
  • Ibm Research - Zürich
    Diploma Project
    Ibm Research - Zürich 2004 - 2005
    Implementation and performance measures of load balancing algorithms in a detection & pre-treatment architecture for RFID signals.

Nicolas Jones Skills

Human Computer Interaction User Interface Design User Experience Usability Testing Computer Science Usability Web Development User Centered Design Recommender Systems Interaction Design Software Engineering Php Python Mobile Applications Web 2.0 .net Algorithms Human Computer Interaction

Frequently Asked Questions about Nicolas Jones

What company does Nicolas Jones work for?

Nicolas Jones works for Deeplink.ai

What is Nicolas Jones's role at the current company?

Nicolas Jones's current role is UX Designer and Product Manager.

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What skills is Nicolas Jones known for?

Nicolas Jones has skills like Human Computer Interaction, User Interface Design, User Experience, Usability Testing, Computer Science, Usability, Web Development, User Centered Design, Recommender Systems, Interaction Design, Software Engineering, Php.

Who are Nicolas Jones's colleagues?

Nicolas Jones's colleagues are Martin Chatton.

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