SOMOS Sin Lactosa (spanish for "WE ARE Lactose Free") is a restless and passionate community interested in nutrition and wellness for people with lactose intolerance. We seek to generate a space where patients, health professionals and food lovers can find solutions aimed to their body care and to improving their life quality. From practical advices to products alternatives and recipes, we seek to share information that allows us to enjoy a comfortable life without worries. We intend to provide all the information that a lactose intolerant could need! Currently building communities in Argentina, Mexico, and Spain.

- Directed the operations of a 2000+ stores network across 6 LATAM countries, managing a USD 8 million annual budget.- Built, integrated and led a team of 90+ people across different countries.- Transformed top cities' operational model to franchised Dark Stores, opening 80 stores within 6 months with 99% delivery efficiency.- Established trusted strategic partnerships with distributors, facilitating vertical integration of the operational model and enhancing supply chain optimization.- Managed direct relationship with Coca-Cola's O2O leadership, driving collaborative business plans and joint decision-making.- Provided B2B advice for operations in the USA and Asia.

- Strategically designed and executed HQ strategies and operational models for 9 countries, leading to the establishment of an efficient and scalable network of 2000+ stores delivering over 60,000 daily orders.- Designed performance-based partnership models for stores in collaboration with Country Managers, promoting network growth and standardization while maintaining a 95% order delivery efficiency.- Raised initial 65% delivery efficiency to 95%, through tailored app features developed collaboratively with the Tech Teams.- Pioneered an innovative new partnership model for pandemic-affected businesses, remotely activating 185+ partners in 7 months across 10 cities globally.- Led cross-functional teams in HQ, comprising Business Analysts, Business Managers and Account Executives, coordinating operational excellence and synergy between HQ and teams in each country.- Connected countries operational needs with HQ teams, fostering collaboration across BI, Marketing, Product, Recruiting, Legal, Administration and Finance functions.

- Led on-site launches in Bangalore (India: first launch outside LATAM), Mexico City and Guadalajara (Mexico), and Santo Domingo (Dominican Republic), deploying B2B and B2C operations.- Partnered with Coca-Cola India and Coca-Cola Bottler for Bangalore launch, developing an operating model leveraged on local alliances.- Built and managed on-site teams in every new location, to run operations and establish networks of stores delivering orders.

- Identified and researched potential suppliers to fulfill specific products and services requirements.- Generated cost savings through fostering collaborative partnerships with suppliers.- Evaluated critical suppliers to assess their strategic importance and potential risks.- Assessed supplier capabilities, including quality, capacity and technical expertise.

- Negotiated favorable terms, pricing and contracts with suppliers to achieve cost savings and value for the company.- Sourced and identified reliable suppliers for general goods and services based on organizational requirements.

- Took the lead in creating an after-sales procedure for a groundbreaking project, serving as the official insurance broker for the leading Volkswagen dealer in Argentina.- Managed a portfolio of accounts, serving as the primary point of contact for clients.- Provided quotations and tailored insurance solutions to clients.