- Ownership of the tactical and strategic aspects of end-to-end full-cycle research participant management- Growth and quality control of in-house research participant panel within Qualtrics- Ownership and administration of third party research platforms such as Qualtrics, User Interviews, UserZoom, and UserTesting.- Support of high level org-wide initiatives to drive the research aspects of product design- Ownership of research participant recruiting tool utilization and best practices- Budget and finance management for participant management platforms and participation incentives- Partnership with internal Design, Engineering, Legal, Compliance, and Data Science teams in order to build cross-functional relationships and grow research efficacy - Management of research participation metrics and reporting- Representation of Docusign Research Operations at external events/conferences - Leadership/mentorship of internal participant recruiters in order to guide the team with optimized best practices and workflows

- Leadership of contract participant coordinator direct reports- Ownership of research operations support for high-impact product design user research projects- Creation of reporting systems to increase empathy, understanding, and visibility for research managers and stakeholders- Acting as research operations team “ambassador” to cross functional partners in research, sales, design, and engineering- Onboarding and training of new research operations team members

- Research planning, recruiting, and scheduling targeted at high profile customers- Metrics and analytics reporting to deliver accurate and impactful insights into team efficiency- Cross-team collaboration with designers, PMs, and stakeholders to develop effective participant recruitment strategies in order to enhance understanding of customer needs- Qualtrics survey design, participant database management, and metadata curation- Ownership and development of specialized participant panels

- Lead an international research team of business participant managers, growing the team from 2 to 10 members- Analysis and establishment of team processes and priorities- Onboarding and training of new team members- Participant management, recruiting, and scheduling- Research project management and participant recruiting for both remote and on-site research studies- Focus on both local and national business clients- Research data analysis and reporting- Survey creation, distribution, and analysis via Qualtrics

- Facilitation of large scale user research tests with a wide variety of participants- Participant recruitment, sourcing, and database management- Qualitative and quantitative data cleanup and reporting- Documentation and process development, including onboarding for new team members- UX design, digital media production, and print layout for a broad range of Microsoft Research projects- Creation of online surveys via multiple platforms (Datstat, Qualtics, User Interviews)

- Sound design and audio integration for Forza Motorsport 7- UX and VO implementation via XML, SQL, and FMOD Studio- VO post production and workflow ownership- In-game audio emitter placement and testing

- Networking with clients, both local and long distance- Composition and sound design for a wide variety of media- Project management, audio and media assets

- Daily production of audio advertisements for clients like Verizon, ADT, Comcast, and more- Built script and audio workflows from the ground up to create efficient production pipelines for media assets- Sought out and contracted external voice talent- Video production and music composition for internal video projects- Oversaw operations of the account managers, acting as a contact point between teams- Full responsibility and accountability for timelines and budgets

- Scored the official soundtrack for an innovative world-building RPG game “Vitality” [currently in development]- Assisted with creative vision for music and audio assets

- Scored the official soundtrack for a turn based RPG game [ship date: May 2014]- Sound design, field recording, and audio editing for game sound effects- Collaborated with department leads over long distance- Scored majority of the soundtrack for the game- Managed a Kickstarter campaign which raised $33,000 in funding for development team

Composed official soundtrack for atmospheric puzzle game “Color Assembler”.Responsible for audio direction, music assets, and sound design.

Training customers in the use of consumer and pro level audio, video, and design software.

- Composed music for iOS app and promotional materials- Hired voiceover talent, engineered tracking sessions- Edited script / copy for publications and promo materials

- Maintained studio schedule and project timelines- Performed maintenance on audio and computer systems

Robert Lang Studios is among the finest recording studios in the northwest. While at Robert Lang, I assisted on recording sessions with Senior Audio Engineer Justin Armstrong. I also performed maintenance on the Solid State Logic recording console, patch bay, microphones, and Pro Tools interface.