Nicolas Mauer Email & Phone Number

Dallas-Fort Worth Metroplex

• Oversees the professional installation and service of all Wisenbaker Builder Services product offerings, following established requirements, actively supervising many projects simultaneously, and acting as the field liaison for 25–30 construction managers.• Responsible for the daily installation schedules for 15–25 technicians, fostering a positive working relationship with subcontractors and producing operational excellence with the primary goal of satisfying customers.• Streamlines business and operational goals of today's homebuilder, providing a competitive advantage by optimizing profitability per home, improving construction cycle time, and managing risk.• Preserves the reputation of home builders by ensuring that the experience of the home buyer is sustained by continuous product performance assistance through home services and warranty coverage.

Dallas-Fort Worth Metroplex

• Led the effective handling of more than $15,000 worth of inventory for Return Merchandise Authorization (RMA), displaying a high level of attention to detail and proficiency in inventory management procedures.• Developed and maintained strong connections with vendors and customers using effective communication skills and a customer-centric approach to ensure loyalty and satisfaction.• Developed salesmanship skills by overseeing counter operations and utilizing client interactions to generate quality leads, which helped to increase revenue and sales opportunities.• Collaborated with regional executives, incorporating ideas and insights into a capstone project to demonstrate strategic understanding and promoting cross-functional work in support of organizational goals.

Dallas-Fort Worth Metroplex

• Provided in-store assistance to customers • Generated leads for HVAC equipment and services• Ensured safety protocols/standards were met• Trained new personnel

Dallas-Fort Worth Metroplex

• Assisted with outbound operations • Helped warehouse meet safety and COVID-19 protocols• Ensured products met quality standards for customers prior to shipment• Stocked inventory in a variety of climate controlled environments