Nicolas Rodriguez Email and Phone Number

As a Business Development Consultant at Koral Digital, I specialize in leveraging Google Ads to manage and market ad space, generating high-quality leads for home service companies. My role includes driving both B2B and B2C sales within the home service industry. I have built a custom software solution utilizing Python, JavaScript, React, and Flask to web scrape and identify potential clients, automating the lead generation process. Additionally, I have integrated a suite of software tools and automations to enhance productivity and streamline business operations, enabling efficient scaling and maximizing ROI for our clients.

Spearheaded the integration of IT and Cyber Security protocols to enhance facilityoperations, aligning with organizational excellence and client satisfaction goals.• Analyze software and hardware constraints to identify problems & tread; break down andevaluate user problems using test scripts, personal expertise, and probing questions.• Established trusted advisor relationships with internal and external stakeholders, improvingcommunication channels and operational responsiveness.• Coordinated with IT and development teams to ensure the timely and successfulimplementation of IT projects, contributing to the organization's mission of empoweringbusinesses with superior IT services.• Apply Agile best practices to encourage team cohesion and achieve productivity & goodcommunication within cross-functional environments.• Developed and maintained comprehensive documentation on IT processes and CyberSecurity measures, ensuring accountability and facilitating continuous improvement

Internship Responsibilities:Technical Discovery and Implementation: Engaged in technical discovery calls with prospects, documented key customer requirements, and designed technical solutions, including diagramming funds flows.PoC Development: Developed customized PoCs that articulated the value of Circle’s technology for customers, focusing on the Programmable Wallets product.Client Presentations: Presented Circle’s APIs to clients, ensuring their value was understood by diverse audiences.Collaboration: Worked closely with technical counterparts and internal stakeholders, including Product and Engineering teams, to answer questions and gather market feedback.Resource Development: Built and maintained internal resources and a knowledge base about current and future products, consulting with stakeholders about Circle’s products and APIs.Sales and Solutions Engineering Meetings: Participated in B2B sales and solutions engineering meetings with crypto ecosystem clients, ensuring their technical and business requirements were met.This experience provided me with a deep understanding of APIs, distributed systems, databases, and developer tools, enhancing my ability to scope, design, and validate technical solutions for large enterprise organizations. I am passionate about the future of global payments and fintech, and I thrive in fast-paced, innovative environments.

AI4ALL - College Pathways 2022-2022Discover AI Participant Learned about the applications and fundamental technical concepts of AI including types of machine learning, gradient descent and neural networks. Investigated ethical implications related to data processing and AI implementation Collaborated on a group project investigating the potential prices of real estate based on past markets, resulting in findings of price fluctuations (highs/lows) in the coming years.Earned a Discover AI Certificate of CompletionAI4ALL - College Pathways 2023-2023Apply AI Participant Gained technical and project based skills in coding and AI on topics including data sourcing, organizing, visualization, implementation, and evaluationWorked on a team project aiming to simulate the winner of a battle between comic book characters, leveraging tools such as Python and data visualization libraries to achieve a simulated result of which character would win a battle.Earned an Apply AI Certificate of Completion

Manages wash crew (10+ employees)Manages new car intake and re services for used carsGenerates paperwork for new and used car servicePerformed mandatory audits to ensure compliance in all areas were met.Trained and managed associates in customer service and sales techniques.Completed all daily tasks and special assignments with an efficient and quality-driven approach.Communicated clear expectations and goals to each team member.Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.Greeted customers in a timely fashion while quickly determining their needs.Maintained established merchandising standards, including window, sales floor and promotional displays.Assigned work to team members based on company needs, personal strengths and job knowledge.

Assisted Manager and General Manager in meeting standards for customer service and quality.Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.Maintained an exceptionally clean, customer-friendly and well-run service department.Recruited, interviewed and hired individuals which would add value to the team while bringing a wealth of experience.Performed mandatory audits to ensure compliance in all areas were met.Trained and managed associates in customer service and sales techniques.Completed all daily tasks and special assignments with an efficient and quality-driven approach.Communicated clear expectations and goals to each team member.Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.Greeted customers in a timely fashion while quickly determining their needs.Maintained established merchandising standards, including window, sales floor and promotional displays.Assigned work to team members based on company needs, personal strengths and job knowledge.Completed all point of sale opening and closing procedures, including counting the contents of the cash register.Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.

Completed routine tasks such as tire rotation and balancing, oil changes and brake services.Installed new vehicle systems and components according to service orders and manufacturer instructions.Streamlined repair processes to ensure minimal downtime.Performed maintenance duties and safely handled chemicals and solutions.Evaluated systems according to predetermined checklist and noted issues.Documented all changes and actions in computer-based tracking system.Employed wide variety of hand and power tools including hoists, drills, precision measuring instruments and electronic testing devices.Communicated operational issues and changes to supervisor on regular basis.