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Nicolas Rodriguez Email & Phone Number

Customer Success Engineer at Descope
Location: Dallas-Fort Worth Metroplex, United States 8 work roles 3 schools
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Current company
Role
Customer Success Engineer
Location
Dallas-Fort Worth Metroplex, United States
Company size

Who is Nicolas Rodriguez? Overview

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Nicolas Rodriguez is listed as Customer Success Engineer at Descope, a with 97 employees, based in Dallas-Fort Worth Metroplex, United States. AeroLeads shows a matched LinkedIn profile for Nicolas Rodriguez.

Nicolas Rodriguez previously worked as Business Development Consultant at Koral Digital and Business Operations Analyst at Mining Syndicate. Nicolas Rodriguez holds Bachelor Of Arts - Ba, Computer Science from Florida International University.

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Email format at Descope

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Descope

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Profile bio

About Nicolas Rodriguez

Hello, I'm Nicolas, a versatile professional with a diverse skill set spanning software engineering, facilities management, and business analysis. Currently, I hold pivotal roles as a Software and Solutions Engineer, Facilities Specialist, and Business Analyst at Mining Syndicate. Currently pursuing a Bachelor of Arts in Computer Science from Florida International University, I am building a strong foundation in computer science principles to support my continuous growth.As a self-learner and problem solver, I approach challenging projects with enthusiasm, consistently delivering creative solutions to complex problems. I am open to new opportunities and excited about contributing my skills and expertise to a dynamic and innovative team.If you are seeking a professional with a comprehensive skill set and a passion for creating exceptional user experiences, please don't hesitate to reach out. I am eager to connect and explore potential opportunities with your organization.Portfolio Link: https://nickrodriguez.online/

Listed skills include Music Publishing, Songwriting, Singing, Music Production, and 43 others.

Current workplace

Nicolas Rodriguez's current company

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Descope
Descope
Customer Success Engineer
Texas, United States
Website
Employees
97
AeroLeads page
8 roles

Nicolas Rodriguez work experience

A career timeline built from the work history available for this profile.

Customer Success Engineer

Texas, United States

Business Development Consultant

Current

As a Business Development Consultant at Koral Digital, I specialize in leveraging Google Ads to manage and market ad space, generating high-quality leads for home service companies. My role includes driving both B2B and B2C sales within the home service industry. I have built a custom software solution utilizing Python, JavaScript, React, and Flask to web scrape and identify potential clients, automating the lead generation process. Additionally, I have integrated a suite of software tools and automations to enhance productivity and streamline business operations, enabling efficient scaling and maximizing ROI for our clients.

Nov 2019 - Present

Business Operations Analyst

Spearheaded the integration of IT and Cyber Security protocols to enhance facilityoperations, aligning with organizational excellence and client satisfaction goals.• Analyze software and hardware constraints to identify problems & tread; break down andevaluate user problems using test scripts, personal expertise, and probing questions.• Established trusted advisor relationships with internal and external stakeholders, improvingcommunication channels and operational responsiveness.• Coordinated with IT and development teams to ensure the timely and successfulimplementation of IT projects, contributing to the organization's mission of empoweringbusinesses with superior IT services.• Apply Agile best practices to encourage team cohesion and achieve productivity & goodcommunication within cross-functional environments.• Developed and maintained comprehensive documentation on IT processes and CyberSecurity measures, ensuring accountability and facilitating continuous improvement

Jun 2023 - Nov 2024

Solutions Engineer

Remote First, Us

Internship Responsibilities:Technical Discovery and Implementation: Engaged in technical discovery calls with prospects, documented key customer requirements, and designed technical solutions, including diagramming funds flows.PoC Development: Developed customized PoCs that articulated the value of Circle’s technology for customers, focusing on the Programmable Wallets product.Client Presentations: Presented Circle’s APIs to clients, ensuring their value was understood by diverse audiences.Collaboration: Worked closely with technical counterparts and internal stakeholders, including Product and Engineering teams, to answer questions and gather market feedback.Resource Development: Built and maintained internal resources and a knowledge base about current and future products, consulting with stakeholders about Circle’s products and APIs.Sales and Solutions Engineering Meetings: Participated in B2B sales and solutions engineering meetings with crypto ecosystem clients, ensuring their technical and business requirements were met.This experience provided me with a deep understanding of APIs, distributed systems, databases, and developer tools, enhancing my ability to scope, design, and validate technical solutions for large enterprise organizations. I am passionate about the future of global payments and fintech, and I thrive in fast-paced, innovative environments.

May 2024 - Aug 2024

Ai4All College Pathways Participant

San Francisco, California, Us

AI4ALL - College Pathways 2022-2022Discover AI Participant Learned about the applications and fundamental technical concepts of AI including types of machine learning, gradient descent and neural networks. Investigated ethical implications related to data processing and AI implementation Collaborated on a group project investigating the potential prices of real estate based on past markets, resulting in findings of price fluctuations (highs/lows) in the coming years.Earned a Discover AI Certificate of CompletionAI4ALL - College Pathways 2023-2023Apply AI Participant Gained technical and project based skills in coding and AI on topics including data sourcing, organizing, visualization, implementation, and evaluationWorked on a team project aiming to simulate the winner of a battle between comic book characters, leveraging tools such as Python and data visualization libraries to achieve a simulated result of which character would win a battle.Earned an Apply AI Certificate of Completion

Sep 2022 - May 2023

Service Manager

Frisco, Texas, Us

Manages wash crew (10+ employees)Manages new car intake and re services for used carsGenerates paperwork for new and used car servicePerformed mandatory audits to ensure compliance in all areas were met.Trained and managed associates in customer service and sales techniques.Completed all daily tasks and special assignments with an efficient and quality-driven approach.Communicated clear expectations and goals to each team member.Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.Greeted customers in a timely fashion while quickly determining their needs.Maintained established merchandising standards, including window, sales floor and promotional displays.Assigned work to team members based on company needs, personal strengths and job knowledge.

Mar 2019 - Mar 2020

Assistant Manager

Dallas, Texas, Us

Assisted Manager and General Manager in meeting standards for customer service and quality.Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.Maintained an exceptionally clean, customer-friendly and well-run service department.Recruited, interviewed and hired individuals which would add value to the team while bringing a wealth of experience.Performed mandatory audits to ensure compliance in all areas were met.Trained and managed associates in customer service and sales techniques.Completed all daily tasks and special assignments with an efficient and quality-driven approach.Communicated clear expectations and goals to each team member.Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.Greeted customers in a timely fashion while quickly determining their needs.Maintained established merchandising standards, including window, sales floor and promotional displays.Assigned work to team members based on company needs, personal strengths and job knowledge.Completed all point of sale opening and closing procedures, including counting the contents of the cash register.Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.

Nov 2016 - Nov 2018

Service Technician

Duluth, Ga, Us

Completed routine tasks such as tire rotation and balancing, oil changes and brake services.Installed new vehicle systems and components according to service orders and manufacturer instructions.Streamlined repair processes to ensure minimal downtime.Performed maintenance duties and safely handled chemicals and solutions.Evaluated systems according to predetermined checklist and noted issues.Documented all changes and actions in computer-based tracking system.Employed wide variety of hand and power tools including hoists, drills, precision measuring instruments and electronic testing devices.Communicated operational issues and changes to supervisor on regular basis.

Aug 2013 - Jul 2016
3 education records

Nicolas Rodriguez education

Bachelor Of Arts - Ba, Computer Science

Florida International University

Associate Of Arts - Aa, Computer Science

Trinity Valley Community College

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FAQ

Frequently asked questions about Nicolas Rodriguez

Quick answers generated from the profile data available on this page.

What company does Nicolas Rodriguez work for?

Nicolas Rodriguez works for Descope.

What is Nicolas Rodriguez's role at Descope?

Nicolas Rodriguez is listed as Customer Success Engineer at Descope.

Where is Nicolas Rodriguez based?

Nicolas Rodriguez is based in Dallas-Fort Worth Metroplex, United States while working with Descope.

What companies has Nicolas Rodriguez worked for?

Nicolas Rodriguez has worked for Descope, Koral Digital, Mining Syndicate, Circle, and Ai4All.

How can I contact Nicolas Rodriguez?

You can use AeroLeads to view verified contact signals for Nicolas Rodriguez at Descope, including work email, phone, and LinkedIn data when available.

What schools did Nicolas Rodriguez attend?

Nicolas Rodriguez holds Bachelor Of Arts - Ba, Computer Science from Florida International University.

What skills is Nicolas Rodriguez known for?

Nicolas Rodriguez is listed with skills including Music Publishing, Songwriting, Singing, Music Production, Social Media, Studio Recording, Audio Engineering, and Social Media Marketing.

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