Nicolas Nava-Cruzatt Email & Phone Number

Orlando, FL, US

Orlando, Florida, United States

• Provide exceptional customer service by educating guests on product features, fit, and technical details to ensure an optimal shopping experience.
• Assist in inventory management by ensuring stock was accurately replenished and visually appealing, maintaining brand standards
• Collaborate with team members to create a welcoming and inclusive environment, contributing to store goals and a positive team culture

Orlando, Florida, United States

• Provide a positive and quality experience to our patrons as the front line of the administration office
• Maintain database current, alongside utilizing POS to accept payment and perform administrative tasks
• Assist members and guests with equipment and access to the facility while ensuring policies and procedures are enforced

Orlando, Florida, United States

• Served as a liaison with 33 other students while establishing a network of faculty members and industry professionals
• Managed social media promotion and communication for the university by creating ~20 pieces of marketing material
• Welcomed over 20,000 incoming students and 8,000 parents, families, and guests per semester
• Contributed to team building activities, established a team Instagram, and facilitated campus walkthroughs for students

Fort Lauderdale, Florida, United States

• Conducted financial audits and prepared detailed documentation for diverse clients, while ensuring compliance with GAAP and IFPS standards
• Tested and analyzed internal controls, identifying areas for improvement while collaborating with senior audit staff
• Collaborated with cross-functional teams to gather financial data, performed substantive testing, and contributed to the preparation of accurate financial statements

Orlando, Florida, United States

• Establish a bond between consumer and brand by providing customer satisfaction and superior service
• Utilize Nike Assist, SIM, and POS software to ensure accuracy of inventory and pricing within branch
• Maintain inventory and merchandise throughout sales floor and back-of-house, fulfilling them when necessary

Coconut Creek, Florida, United States

• Operated iPOS device throughout the drive-thru line and window
• Delivered meals to customers and delivery drivers at handoff or via curbside, ensuring customer satisfaction and resolving any issues or discrepancies
• Made beverages and desserts, as well as prepping, stocking and making menu items throughout the restaurant

Pompano Beach, Florida, United States

• Assisted part-time with family-run contracting business, serving both Broward and Palm Beach counties
• Worked hands-on with renovations, demolitions, and junk removal over various projects
• Performed office duties at the business warehouse, including filing, printing, and scheduling

Coconut Creek, Florida, United States

• Made hand-crafted beverages (iced and hot) and prepped menu items in a fast-paced environment
• Assisted and interacted with customers and delivery drivers, ensuring satisfaction for all parties
• Worked with a team of five baristas, providing phenomenal customer service and attending hundreds of customers daily

Bachelor Of Science In Business Administration

Activities and Societies: Peruvian Student Association, Mexican Student Association, First Year Experience Orientation Leader, Student.

High School Diploma

Dual Enrollment