Manage day-to-day operations, finances, client relationships, business relationships.

Perform activities related to month end close, develop weekly forecast and variance analysis, responsible for creating and managing several operating budgets, and hoc projects.

• Led the content distribution team’s efforts in creating a database of historical sales for a company that was acquired in Argentina, resulting in the creation of a foundation from which profit projections could be made• Initiated research of the television on demand market in South America, measured the revenue potential of entering the market, and developed the strategy for entering the video on demand market in South America

• Developed and designed the excel databases used for management of client finances and tenant information• Managed relationships and negotiated agreements with clients, property managers, realtors, and professional tradesmen• Provided property management services to over 65 rental properties across Miami, New York, and Houston• Trained and coached new Salespeople on MS Excel, MLX, and on more effective presentation skills

• Analyzed customer behavior on the website via focus group sessions, used gathered data to implement redesign of several key webpages in order to develop a more customer friendly user experience• Crafted retention marketing strategies such as family and holiday oriented promotion campaigns aimed at lowering churn• Lowered brand CHURN by over 3% during my tenure

• Representing the business, created the projects original BRD and oversaw the development and release of 10 different My Account Apps, across 5 brands and 2 operating systems, accounting for over 5 million downloads• Provided guidance and collaborated with a 3rd party agency in the development of the user interface and creative assets• Lead and supervised QA teams across multiple staging environments to eliminate software defects prior to releasing to market• Managed and planned 3 software updates targeting user experience improvement

• Helped redesign the retention marketing communications that customer received throughout their lifetime with the company• Heavily involved in ad hoc campaigns during the holiday season to help lower churn across both brands

- Managed and implemented several projects in the value added services department- Provided feedback and performed sanity tests on several different projects

-Consolidated accounts with budgets upwards of 100 million dollars-Gained extensive knowledge of the South Florida development market and how firms where able to survive the housing crisis-Created unit-profit analysis which were used in presentations for investors whom we were seeking to obtain Millions of dollars to purchase and develop waterfront property in downtown Miami-Entrusted with responsibilities such as payroll for all office employees and property inspections where I made sure that subcontractors were fulfilling contractual obligations efficiently and accurately