Responsabilidades:• Desarrollar y ejecutar estrategias de ventas para alcanzar los objetivos de ingresos.• Identificar y cultivar nuevas oportunidades de negocio, incluida la generación de clientes potenciales y la prospección.• Establecer y mantener relaciones sólidas con los clientes, comprender sus necesidades y ofrecer soluciones a medida. a medida.• Preparar y presentar propuestas de ventas, negociar contratos y cerrar acuerdos.• Mejorar continuamente el conocimiento de los productos y mantenerse al día de los avances en las tecnologías tecnologías pertinentes.Logros:• Creé e implementé un aplicacion en Appsheet para el manejo de reportes, novedades y listas de tareas. Esta aplicacion aumento la claridad y acertividad en los trabajos un 60%• Desarrolle un aplicativo en Google Sheets para la recoleccion de datos para las cotizaciones aumentando la veracidad de la informacion un 70%.

Responsibilities:• Providing technical assistance and troubleshooting for software applications used in property management, CRM, and financial analysis..• Assisting employees with hardware and software issues, managing IT equipment procurement, and ensuring smooth IT operations.• Overseeing and maintaining the company's computer network infrastructure for efficient communication and data transfer..• Managing and maintaining an inventory of IT assets, including hardware, software licenses, and peripherals, ensuring proper allocation and tracking of resources.Achievements:

Responsibilities:• Communicate with customers who have overdue payments through various channels, including phone calls, emails, and letters.• Maintaining detailed and accurate records of all customer interactions, payment history, and communication records• Having the skills to work with customers and develop feasible and reasonable payment plans based on their financial situation is critical.• Working collaboratively with other departments in the organization, such as billing or customer service, to resolve disputes quickly and efficiently is key to ensuring customer satisfaction.Achievements:• Implemented and created an excel tool with macros for the automation of emails, messages, and daily processes for collection purposes.

Responsibilities:• Analyze past production data to identify patterns and trends in performance and efficiency including analysis of production times, production quantity, and associated costs.• Optimize production process times by analyzing data collected from each process, using additional equipment, modifying routines, and implementing tools for staff.• Manage and update the inventory database, ensuring accuracy and reliability of the data.Achievements:• Implemented a real-time tracking system for the entire operations area through an ODBC connection between Oracle and Excel, increasing the effectiveness of the planning area by 40%.

Responsibilities:• Monitor and evaluate production performance by collecting data such as cycle times, production rates, defect rates, and production costs, and analyzing this data to identify trends and areas for improvement.• Evaluate the quality of products or services produced using data collection methods such as defect rates, return rates, and warranty claims, and analyzing this data to identify quality trends and issues.• Collect data on efficiency, equipment utilization, downtime, and equipment performance for subsequent data analysis to identify trends and improvement opportunities.Achievements:• Developed an Excel file to review production objectives for each line and shift, increasing productivity by 10% per shift.• Implemented a dedicated area for raw material storage within the same plant for a specific production line to reduce the time it took to supply the manufacturing and packaging areas with the necessary materials each shift, reducing supply times by 70% and increasing production of the products in this line.

Responsibilities:• Identify areas in which the organization's processes or systems can be improved by analyzing large sets of data to find patterns and trends that may indicate problems or areas that can be improved.• Evaluate and analyze costs associated with production, materials, and labor costs to present a monthly report to management.Achievements:• Created an Excel program for the annual production budget analysis, in which I implemented the use of Visual Basic for Applications to streamline the process of extracting information. This resulted in a 60% reduction in the time it took to analyze and deliver the production budget.• Implemented the use of a team for handling sugar bags on a production line to increase the speed of syrup preparation and to ensure the safety of personnel when handling heavy objects. This reduced the syrup production time by 20%.