Team Leader
Situated on the clothing department, along with the day to day tasks I also took the department through a major refresh seeing the introduction of new fixtures and warehouse, and being responsible for implementing new principles and ways of working within the team.Previous roles: Counters (including training as a Butcher and Fishmonger), Dotcom (personal shopper and driver) and Grocery departments.Responsibilities include:- Supervising a team of 18 people, ensuring the… Show more Situated on the clothing department, along with the day to day tasks I also took the department through a major refresh seeing the introduction of new fixtures and warehouse, and being responsible for implementing new principles and ways of working within the team.Previous roles: Counters (including training as a Butcher and Fishmonger), Dotcom (personal shopper and driver) and Grocery departments.Responsibilities include:- Supervising a team of 18 people, ensuring the smooth running of the department and daily tasks- Managing rota’s, holidays, yearly mandatory training and new starters training within the department- Overseeing seasonal clothing changes to incorporate new stock to a set plan at 6 weekly intervals making sure that all changes are implemented to an acceptable standard within the set timescales- Dealing with customer queries/ complaints Show less