-Supporting the event team with customer inquiries regarding all aspects of catering planning services, and will also provide internal communication support- Planning and executing the operational elements of all special events, thoroughly and professionally communicating with customers and internal department, and remaining on site for all special events to ensure they meet all client expectations- Focusing on attention to detail and communication skills. having the ability to multitask on a variety of projects simultaneously.- Intakes inquiries including all pertinent event information from clients to provide what they want for their event .- Resolving situations in a calm and professional manne

- Constructed quarterly store layouts that reflected the inspiration and standards of the corporate directive within required timeframe for nationwide rollout - Created engaging experiences for customers by sharing expertise on styling, decorating & entertaining - Provided outstanding customer service experience, solved customer issues, and upsold products or services- Coached associates on how to uphold visual standards

- Established floor plans to streamline seating, customer flow and maximize floor space - Proven ability to anticipate and address needs at a Michelin Star Restaurant 2016,2017, 2018 and 2019- Managed special requests for customers and vendors

- Created and updated customer profile records through salesforce database- Steadily met or exceeded sales goals- Built and strengthened relationships with customers and grew international clientele