Nicole Afamiliona Email & Phone Number

Lending Support Officersupport for mobile managers and introducer checks to ensure a smooth process on home buying, investments and refi for both clients and referral partners.Reporting data on ID, survey feedback and Disbursals.Learning and DevelopmentExperienced, Training and Facilitation Coach with a demonstrated history of working within the banking industry over 14 years. Skilled in Banking, Lending, Life Insurance and General Insurance. Conversation framework and change management background.Embedding and Facilitation across multiple products. Educating and supporting our Frontline staff to have in depth, quality conversations to add value.Management - Wide range of leadership experience in contact centre's. Insurance and cross functional teams and Managerial Experience throughout the Retail Branch network. reporting analyst on sales data for stakeholders board reports and Subject matter expert knowledge.Risk management and compliance within the Lending to Insurance space. uncovering gaps, trends, data insights. Through reporting and implementation of processes. Key stakeholder engagement. Delivering training workshops, one on one coaching, and compliance sign off to meet regulatory requirements. NZQA Level 5 Banking Assessor.

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  St Mary'S College