- Welcome / main point of contact for new patients, existing patients, referrals, and all vendors- Conducted all new patient consultations - educate on services and sell recommended procedures- Educated patients on their medical benefits and coordinated proper payment with insurance companies- Manage all perspective patient leads and consultation follow-ups- Assisted in development of marketing and practice growth strategies for new and existing patients- Networked with local businesses and community outreach to increase new patient and business referrals

- Patient facing liaison between patients, physicians and department heads - Helped to build front office/ medical protocols for efficiency and quality patient care- Helped to develop SOP's and implement protocols for Medical devices - In charge of daily clinic flow for daily in clinic patients and medical visits- Main point of contact between patients, physicians and department heads- Communicated with patients, caregivers and family members to describe diagnoses and individualized treatment options- Managed medical device and supplement sales based on recommended treatment plan- Scheduled and managed medical device therapies (CES, TMS and neurological-feedback) for all new and existing patients- Educated and managed patient's financial obligations and payments to ensure productivity - Held meetings with employees to evaluate performance and create improvement plans for the medical team

- Back-up office manager, manager assistant and back-office support- Focused on consultation/sales of surgical and non-surgical procedures and products through in person consultation, phone, email and virtual correspondence- Assisted to create and implement marketing and practice growth strategies for surgical and non- surgical sales revenue (existing and perspective patients)- Managed patient related communications and care including pre-surgical and non-surgical preparation, scheduling, etc. and conducted all post-surgical follow-up- Manage the surgical schedule and anesthesia for surgical procedures- Prepare surgical patients for surgery (review pre-operative appointment instructions, review patient questions etc.) - Inventory/ordering management (botox, fillers, and skin care)- Social media/ web management (Facebook, Instagram, and website)

Medical Assistant- Answer phones - Check in surgical patients (collect vital signs, prep patients for surgery etc.) - Assist in surgical procedures (including patient check in and discharge)- Prepare operating room for various surgical procedures - Sterilize and pack surgical instruments - Post surgery patient care including changing bandages, suture removal and post surgical instructions - Review and answer pre and post surgical patient questions - Assist in surgical procedure charting - Assist in non-surgical patient procedures( botox, fillers mole removals etc.) - Prepare botox and filler products - Charting non-surgical patient procedures - Botox and filler inventory management - Skin Care product inventory and management