Engages collaboratively with internal and external partners to execute proactive Public Relations projects for Bob’s Outreach and Charitable Foundation, brand partnership activations, workplace recognition and engagement programs, sustainability activities and other reputation management initiatives.

Devised and established direct-to-consumer meal delivery service brand and consumer products. Leveraged expertise of consultants to create a menu, unique sustainable packaging for products and business growth strategy. Conceptualized and implemented a comprehensive content marketing strategy focused on creating and distributing valuable and relevant content to a clearly defined target audience. Production of marketing and advertising strategies. Worked with third party to create e-commerce for brand and management of content. Execution of cuisine as head chef, operations management, employee relations management, guest service management. Establishment of brick & mortar sales point for product to compliment delivery business.

Provide oversight to profit center D’Andrea Group DBA Dunkin’, and management of group profits and losses. Execute sales tracking and expense monitoring to gain a true reflection of company profitability. Human Resource Director functions include employee relations, inquiries to the Connecticut Department of Labor with a focus on unemployment claims resulting in reduction of SUI rate from highest to lowest, external and internal recruitment, new employee onboarding, internal employee performance manager, management of healthcare plan, benefits administration, payroll management and processing, creator and manager of internal employee handbook, creator of employee handbook training, documentation training for management team, internal employee liaison for conflict resolution, mediation, and discipline, creator of employee incentive program, management bonus structure program, creator and management of employee, guest and other incident reports. Internal Training Director tasks include training operations teams in alignment with ever-changing brand systems and national brand standards. Operations Director duties include governing daily operations to ensure utmost efficiency and profitability. Marketing Director functions include developing and effectuating internal strategy for revenue-generation, philanthropic initiatives, and local community outreach projects. Collaborated with national brand representatives on local campaigns and assisted with branding of local advertising committee initiatives. Served as manager of social media strategy, lead-person for events, and brand spokesperson for on-screen media talent. • Responsible for creating increased UPT strategy on franchise level that was replicated by the brand. • Co-Chair of Dunkin’ Brand’s Joy in Childhood Foundation, Connecticut Chapter - connecting local philanthropic organizations with the grant process.

Core functions included governance of operations, human resources, marketing, and overall profitability of 11 Dunkin' restaurants. Conducted thorough analysis of operating profit center's annual profits and losses. Developed detailed quarterly operational plans for each profit center to achieve year-on-year sales increase, customer growth and loyalty, and ticket growth with a sustainable boost in units per transaction.• Created digitization of all internal people management systems for streamlined human resource departments.