Nicole Barch Email and Phone Number
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Seasoned telecom professional with over 15 years of direct sales and account management experience. During my extensive career, I have gained experience procuring new business by developing and nurturing relationships with agent partners as well as the end user. I also have years of experience in managing and growing existing base of business with a proven reduction in churn. In my direct sales role I have generated and exceeded new business requirements on a consistent long term basis. Moreover, I know how to identify new business opportunities, initiate communication with a potential customer to evaluate their desires and sell company’s products or services. Specialties- Networking, Business Development, Agent Recruiting, Tradeshow Support, Solution Selling, Consultative approach, IT&Technical Proficiency, Billing Analysis, Relationship Management, Product Suite Development, Telecommunications solutions, Network Services, Voice Services, Carrier Services, DC Power.
Integrated Security Technologies, Inc.
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Senior Account ManagerIntegrated Security Technologies, Inc. Aug 2017 - PresentHerndon, Va, UsIST lives at the forefront of security and IT convergence. Our unique full life-cycle approach for integrated security services ensures your absolute protection. Security professionals at the highest levels of Government, Education, Healthcare, Property Management and other commercial entities put their trust in IST. We work with you to devise a comprehensive strategy, engineer and design an effective solution, properly implement it it and then manage it throughout its life-cycle. From concept to reality, we support you completely. As the largest independent security integrator in the Washington metropolitan area and a small business enterprise, IST is also poised to bolster the government’s small business contracting goals. -
Account ExecutiveSecuradyne Systems Nov 2014 - Aug 2017Dallas, Tx, UsSecuradyne Systems is a full-service security solutions provider focusing on enterprise-class electronic security systems. Our full suite of services ranges from consultative needs and analysis through turnkey deployment of technology and long-term service and maintenance of the solutions we provide.We work collaboratively with our customers to help ensure that technology serves a meaningful and value-added role in safeguarding and securing their most prized assets. We strive every day to provide the best possible customer service, quality products, and the highest level of return on their technology investments. To help ensure we fulfill these objectives, we have selected the most reliable and innovative product partners in the world and we invest a tremendous amount of time and money ensuring that we are capable of installing their systems correctly and cost-effectively the first time. -
Account ManagerDiversitec Oct 2013 - Sep 2014Midlothian, Va, UsAccount Executive - Initiate and recruit new business to mid and large telecommunications and utility clients by selling a wide range of new and refurbished equipment. Specialize in developing and defining new opportunities for DC Power systems to the telecom and power companies. • Develop and maintain strong relationships with existing clients by selling new and refurbished telecom equipment to major carriers such as Verizon, At&t, and Time Warner Telecom.• Establish new relationships by cold calling and profiling by connecting with telecom and utility companies to sell AC/DC Power and battery systems using such manufactures as Eltek and GE.• Provide unmatched customer service to over 100 resellers by offering competitive pricing to new and legacy suppliers by offering restored telecom parts.• Organize and Plan presentations for new opportunities collaborating with Eltek and GE. -
Partner RelationsBlue Front Telecom Group Feb 2012 - Oct 2013Partner Relations – Ensure agent partners have up-to-date knowledge of new products and training. • Support and manage over 30 agent partners by providing competitive pricing options and proposals while using knowledge of each portfolio of carrier solutions.• Minimize customer churn by reaching out to existing base, re-contracting, and up-selling with new industry products.• Work closely with agent partners through entire sales process including sales collateral, joint customer presentations, tender preparation, and pricing.• Project managemento Reviewed and submitted new orderso Managed all orders from submission to due dateo Provided all new billing information and escalation listso Submitted customer repair tickets and followed to resolutiono Liaison between agent partners and end userso Ensured customer satisfaction
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Director Of Business DevelopmentInternational Network Solutions Aug 2009 - Feb 2012Director of Business Development – Initiate and procure active relationships with new telecom and IT agents. Specialize in generating new business and maintain current clients in the areas of MPLS VPN, Wireless, VOIP, Dynamic T-1, SIP Trunk, Cloud Computing, IP PBX, and basic telecom services inclusive of long distance and local voice services. • Market, contacted and recruited 20 new agents by creating dynamic marketing plans, highly competitive compensation plans and in being skillful in negotiating agent contracts.• Negotiated carrier contracts and assisted in technical support in circuit cutovers with carriers such as Paetec, Windstream, One Comm, Verizon and Level 3. • Expanded new telecom business from minimal billings to over $100k a month within one year.• Actively produce competitive pricing proposals to win new business for agent teams via the creation of client presentations, management of price quotes against industry trends from various vendors and through historical understanding of best practices.
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Director Of Account RetentionBcn Telecom May 2001 - May 2009Director of Major Accounts - Support and manage sales and service teams in order to achieve customer and agent satisfaction. Manage high volume clients, escalating repair issues and orders as a part of retention and reduction in churn. • Responsible for $2 million in annual sales inclusive of the management of activities for an existing telecom base of customers. • Minimize customer churn for the past eight years by implementing solid account retention of 98%. Part of retention includes keeping pricing competitive while updating technology as a best practice strategy. • Analyze client billing in order to generate best pricing proposals from a multitude of telecom service carriers. Quality control client billing to ensure services are concurrent with contract.• Prepare service improvement plans to include the creation of long-range goals for clients. Manage a team of six service personnel, repair tickets and MACD orders for all high volume customers. Place orders for switched and dedicated orders and manage all installations. • Consistently conduct proactive sales activities with existing customers by increasing sales in various telecom products and services in order to boost revenue. • Maintain industry knowledge and pricing in various carriers software systems to gain wholesale costs (Voice and Data, T1’s, DS3, DSL, and Long Distance). Proficient in all voice and data products to include Qwest, Verizon Business, Global Crossing, Sprint and Paetec.• Coordinate with PBX vendors to research customer’s telecom equipment, plans, services and layout. Evaluate and interpret carrier CSR’s (i.e.: Verizon, Bell South, AT&T, and Fairpoint). • Manage and support company’s agent partners with their competitive pricing quotes in order to increase business.
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Account ExecutiveVerizon Wireless Sep 1998 - May 2001Basking Ridge, Nj, Us• Met and exceeded sales quota for small to mid size business 10 months consecutively. • Generated new business in assigned territories through cold calling, networking, and referrals from existing clients.• Reduced churn through relationship selling and customer issue resolution. Initiated contract renewals with existing customers to increase retention. • Maintained familiarity of industry trends through internal and external quarterly training.• Actively maintained competitive information on other industry leaders in the field.
Nicole Barch Skills
Nicole Barch Education Details
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Lynchburg CollegeSports Medicine -
Hertiage High SchoolHigh School
Frequently Asked Questions about Nicole Barch
What company does Nicole Barch work for?
Nicole Barch works for Integrated Security Technologies, Inc.
What is Nicole Barch's role at the current company?
Nicole Barch's current role is Account Manager at Integrated Security Technologies, Inc..
What is Nicole Barch's email address?
Nicole Barch's email address is nb****@****ine.com
What is Nicole Barch's direct phone number?
Nicole Barch's direct phone number is +180437*****
What schools did Nicole Barch attend?
Nicole Barch attended Lynchburg College, Hertiage High School.
What are some of Nicole Barch's interests?
Nicole Barch has interest in Networking, Business Development, Relationship Management, Product Suite Development, Billing Analysis, Account Management, It And Technical Proficiency, Agent Recruiting, Tradeshow Support.
What skills is Nicole Barch known for?
Nicole Barch has skills like Solution Selling, Telecommunications, Voip, Account Management, Wireless, Direct Sales, Sales Operations, Management, Sales, Managed Services, Cloud Computing, Networking.
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