Nicole Barracliff Email & Phone Number

Hartford, Connecticut, United States

•Assess and evaluate client’s risks and barriers to obtaining and maintaining stable housing based on the Greater Hartford Coordinated Access Network’s criteria.•Utilize a strengths based and client centered approach to help clients identify strengths, successes, and resources that they can use to develop plans to move towards self-sufficiency and to retain/secure permanent housing in order to avoid having to enter emergency shelter. •Use conflict resolution and mediation skills to resolve an individual’s or family’s immediate housing crisis. •Utilize community resources to link clients with self-sustaining sources of income, benefits, and other economic supports as well as professional resources to assist the client in reaching their goals. •Coordinate proper linkages to available mainstream services (i.e. mental health services, addiction recovery programs, medical appointments, and employment resources) focusing on housing stability. •Provide assistance for clients in budgeting, employment search, arranging childcare, locating permanent housing, managing medical issues, and addressing transportation and other needs. •Ensure all documentation is completed properly and within required timelines.•Maintain appropriate and professional relationships with partner agencies and attend collaborative meetings that will assist in preventing and ending homelessness.

Wethersfield, Connecticut, United States

•Manage a caseload of 200+ clients and create meaningful relationships with clients, all of which have a disability that could be mental, physical, or both. •Identify strengths and needs of clients by having open and meaningful communication and assisting them with applying to entitlements that may help them with their needs, including finding affordable housing. •Assist families in accessing needed support and resources in the community. •Have monthly direct communication with the beneficiary or their representative, and keep detailed notes in their account. • Providing proper fiduciary oversight and ensure clients stay within a 4% margin of spending per year while also monitoring investment accounts while maintaining an effective cash balance. •Confirm that requests for distributions fall within guidelines established and don’t interfere with entitlement program eligibility. •Experience with True Link, Accufund, and ARC software.

Hartford, Connecticut Area

• Fostered and maintained positive relationships and partnerships with families.• Created a welcoming classroom environment while also fostering positive learning experiences.• Addressed the needs of 20 students, including those with Individualized Education Plans and Behavioral Intervention Plans. • Submitted weekly lesson plans and documented ongoing observations of all students.

East Hartford, Ct

• Ability to be flexible in my schedule and substitute in various roles throughout the building as needed. • Performed literacy interventions and enrichment for students grades K-5, reading below, on, or above grade level.• Proficient in the intervention program Leveled Literacy Intervention (LLI), created by Fountas & Pinnell.• Proficient in performing assessments such as running records, CORE Phonics Survey, sight word assessments, and Developmental Reading Assessment (DRA).• Collaborated with classroom teachers to improve planning, instruction, and assessment.

Avon, Ct

• Created a more efficient way to track appointments for clients using Google Calendar. • Assisted other volunteers on how to effectively utilize the new online calendar. • Collaborated with team members to ensure the productivity and effectiveness of the program.• Attended meetings with managers to improve best practices of the non-profit organization.• Worked with clients directly to meet their needs and ensure a positive experience while visiting our facility. • Entered confidential client information onto Charity Tracker and Donor Perfect.

Southington, Ct

• Student taught in an inclusive, second grade classroom during a 16 week period.• Proficient in classroom technology (computers, Microsoft programs, iPad, SMART Board, and document camera) as well as a web-based behavioral system (ClassDOJO).• Collaborated with grade level partners on an ongoing basis to improve planning, instruction, and assessment.• Created and maintained meaningful relationships with students and their families. • Proficient in the reading and writing workshop model (Lucy Calkins) and Ready Common Core Mathematics Program, as well as proficient in identifying and utilizing Common Core State Standards. • Addressed the needs of 21 students, including those with Individualized Education Plans, Section 504 Plans, and Scientific Research Based Intervention objectives.• Proficient in classroom technology (computers, Microsoft programs, iPad, SMART Board, and document camera) as well as a web-based behavioral system (ClassDOJO).

Plainville, Ct

• Kept distressed callers calm in case of emergency in order to get information and deliver it to the correct person. • Good decision making when determining the severity of the issue at hand. • Took detailed messages and delivered them in a variety of ways. • Made appointments for clients using an online system.• Possessed good customer service skills with all callers, most of which were in distress.• Formed relationships with clients we answered the phone for.

West Hartford, Ct

• Responsible for clerical work within the I.T. department.• Scheduled appointments through our online system, created work orders, responded to emails, answered phones, and provided excellent customer service.• Responsible for troubleshooting minor technological issues throughout campus.• Greeted students and faculty with a smile when they entered the department.