Nicole Beightol Email & Phone Number

- Coached several scrum teams on scrum adoption and implementation- Facilitated various scrum ceremonies (stand-ups, sprint plannings, sprint reviews, and retrospectives)- Introduced and implemented capacity planning activities to better predict team velocity- Gathered and presented team metrics to foster continuous improvement- Planned and executed team-building activities for fully remote teams- Administered JIRA and Confluence for 400+ users

- Wrote and distributed release notes for internal software releases- Managed release planning and coordination across the department

State College, Pennsylvania

- Led multiple cross-functional scrum teams working software engineering projects- Facilitated all scrum ceremonies for three scrum teams- Served as the escalation point for all team impediments and risks- Created and executed a new localization workflow used for engineering department- Coordinated all localization projects for the software engineering department

State College, Pennsylvania

- Engineered production system bug fixes, maintenance, and deployments- Developed system enhancements using Java and ExtJS- Created and maintained system documentation- Oversaw multiple scrum teams comprised of engineers of varying skill levels- Facilitated daily stand-ups and all other scrum ceremonies for three scrum teams- Assisted in the adoption of scrum across the organization- Collaborated with the product owner to write and refine user stories

- Elicited and documented functional and nonfunctional requirements for a major online application- Worked directly with software engineers to resolve code issues and questions- Produced process flow diagrams and other current-state documentation- Assisted in setup of test data and testing processes

Mcelhattan, Pennsylvania

• Developed Salesforce custom coding using Apex and Visualforce• Assisted in Salesforce system administration and support for employees• Served as Project Management Office process administrator

University Park, Pennsylvania

• Answered phone calls from diverse users• Aided users in finding a solution to technical problems• Directed users to appropriate areas when an immediate solution could not be found• Supervised and assisted other student employees

University Park, Pennsylvania

• Maintained online community for women interested in technology using Drupal• Aided in the recruitment of new community members• Helped plan and execute outreach workshops to local high schools

Pittsburgh, Pennsylvania

• Created business requirements and functional specification documents• Revised customer reports within Crystal Reports