Nicole Bennett Email & Phone Number

Confer with customers by telephone, chat, or emails to provide information about parts, troubleshooting, take or enter orders, cancel accounts, or obtain details of complaints. Document customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Analyzed problems and identified workable solutions, such as processing warranty claims, issuing refunds, and offering discounts. Contact customers to respond to inquiries or to notify them about the results or any planned adjustments.

Cleveland Tennessee

Confer with customers by telephone or in person to obtain information for loan applications and to answer questions about the process. Collect payment by cash or checks, make nightly deposit. Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information. Submit applications to management for verification. Review/update credit and loan files. Review loan agreements to ensure that they are complete and accurate according to policy. Compute payment schedules. Contact and negotiate payment arrangements with customers who have delinquent loans.

Assisted customers by telephone to provide information about government controlled recalls for appliances. Provide accurate and appropriate information to the customer or technicians. Follow appropriate policies and procedures. Verify if the appliance is included in the recall. Schedule a free in-home repair or process a rebate. Transferred escalated customer's to a Team Lead or upper management. Document every interaction with the customer and actions that took place.

Associate Of Arts And Sciences (Aas), Business And Management

Activities and Societies: Phi Theta Kappa Honor Society- Omega Omicron Chapter

Education record