Nicole Bertelli Email & Phone Number

+Focused on Workforce Solutions that center in learning for the Culinary, Foodservice, and Hospitality fields.+Developing comprehensive products and processes as the inaugural role holder, guiding the strategic direction and operational framework of the business. +Leading the creation and implementation of innovative solutions in collaboration with partners and teams to meet and enhance client objectives and experiences. +Establishing protocols and procedures to streamline partnership services, ensuring efficient and measurable operations and optimal client satisfaction. +Providing ongoing support and guidance to internal stakeholders and clients, fostering strong relationships and facilitating effective communication channels. +Continuously evaluating and refining partnership strategies and initiatives to adapt to evolving industry dynamics and emerging trends.+Fostering a culture of innovation and excellence for Escoffier Global and within the Partnership Services department, driving continuous improvement and growth.

+Optimizing the B2B experience between the Auguste Escoffier School of Culinary Arts and clients.+Short to long-term strategy setting for this startup within the school to become the culinary workforce development solution provider in the industry.+Establishing reporting for proven success among board members and clients alike.

Hunt Valley, Maryland, Us

+Pioneered the Global Culinary Project Manager role, leading operational organization, process mapping and unifying regional culinary teams. +Worked with global culinary leaders to create operational process paths that enabled flow of information between teams that were previously disconnected.+Improved ROI via process mapping and programming.+Optimized deliverables to customer specification and research needs.+Created the Global Culinary Style Guide for a unified visual representation of McCormick Culinary.

Hunt Valley, Maryland, Us

+Condiments business partner - adding more flavor to menus everywhere through sales connections, distributor slotting and careful planning.+Portfolio Optimizer by analyzing the market and offerings, identifying white space and leading projects, like the first-ever private label mustard portfolio for foodservice sales. +ROI Performer via timely product improvements and marketing activations.+Collaboration Master across multiple production plants and business teams.

Hunt Valley, Maryland, Us

+Initiated innovative industrial and foodservice engagement strategies through virtual channels and in person communication, serving as the inaugural role holder. +Content strategizing, mapping and creation via internal and external partners for a segment that previously did not have this level of strategizing or attention. +Increased organizational brand awareness through content activations.+Created, improved and maintained multiple digital channels for the McCormick For Chefs portfolio of brands, previously limited to in-person and print. +Created digital product training modules for field sales and broker sales representation for improved product knowledge and use, resulting in increased distributor awareness and sales.

Hunt Valley, Maryland, Us

+Collaboration expert working with internal and external business partners to achieve pipeline goalsFlavor, Food, Customer and Market Insights primary and secondary researcher.+Excellent presentation skills.+Collaborative innovation partner, leveraging company and partner strengths to create successful launches.

Salinas, California, Us

+Performed various roles with progressively complex responsibilities.+Deli and Retail Category Manager, a new role in the organization, optimizing product mix and identifying new opportunities.+Led the templating team for product specifications management for the Maryland production plants.+National Customers Products Representative, managing products sold to National Customers and communicating marketing activations and product updates to the field.+Distributor Customer Service, ensuring orders and customer needs be met daily.

University Park, Pa, Us

+Corporate Events Assistant responsible for on-site customer service.+Event scheduling and execution, optimizing activation lists as needs evolved.+Represented Pennsylvania State University as a spirited ambassador, recommending activities and sight seeing opportunities to participants.