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Nicole Birbas Email & Phone Number

Customer Success Senior Director at Klaviyo | Business Tech Strategist | Culture Champion at Klaviyo
Location: Greater Sydney Area, Australia, Australia 13 work roles 1 school
1 work email found @miro.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email n****@miro.com
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Current company
Klaviyo
Role
Customer Success Senior Director at Klaviyo | Business Tech Strategist | Culture Champion
Location
Greater Sydney Area, Australia, Australia

Who is Nicole Birbas? Overview

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Quick answer

Nicole Birbas is listed as Customer Success Senior Director at Klaviyo | Business Tech Strategist | Culture Champion at Klaviyo, based in Greater Sydney Area, Australia, Australia. AeroLeads shows a work email signal at miro.com and a matched LinkedIn profile for Nicole Birbas.

Nicole Birbas previously worked as Senior Director APAC Customer Success at Klaviyo and Head of Customer Success APAC at Miro. Nicole Birbas holds Bachelor Of Science (B.Sc.), Information Systems from Unsw.

Company email context

Email format at Klaviyo

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*@miro.com
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Profile bio

About Nicole Birbas

With over 20 years tech experience, I've held leadership roles across CX, SaaS, Customer Success, Workplace transformation and Business Improvement. I'm a strategic thinker, and am experienced in driving change via scalable programs. I'm committed to bringing people and technology together, and am passionate about Customer Experience and Culture. I'm an advocate for STEM diversity.

Listed skills include Management, Business Process, Business Analysis, Training, and 25 others.

Current workplace

Nicole Birbas's current company

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Klaviyo
Klaviyo
Customer Success Senior Director at Klaviyo | Business Tech Strategist | Culture Champion
Website
klaviyo.com
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Company profile
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13 roles

Nicole Birbas work experience

A career timeline built from the work history available for this profile.

Senior Director Apac Customer Success

Current
Klaviyo

Boston, Massachusetts, US

Oct 2023 - Present

Head Of Customer Success Apac

Miro

San Francisco, California, US

Nov 2021 - Oct 2023

Senior Director, Customer Success Anz

Oracle

Austin, Texas, US

A/NZ Customer Success Regional Leader, responsible for CX, ERP and HCM apps.

May 2021 - Oct 2021

Director, Customer Success Anz, Saas Cx

Oracle

Austin, Texas, US

Leadership of A/NZ Customer Success Team, responsible for Marketing, Sales and Service apps.

Dec 2017 - May 2021

Director, Customer Experience & Devices

Pwc

GB

Head of Customer. Responsible for delivering exceptional user experiences across personal devices, workplace technology and client technology experience in office. Scope included Tech Adoption, Enablement & Change Management, Support, Customer Experience and Devices

Sep 2016 - Dec 2017

General Manager, Workplace Strategy & Operations

Telstra

Sydney, NSW, AU

Leader for Telstra's workplace strategy and operations, team size of 280. Responsible for the Workplace Strategy (culture, technology and work space design), Change Management design and moves into new offices, as well as the operating functions within all of Telstra's offices.

Jul 2015 - Sep 2016

General Manager, Collaboration

Telstra

Sydney, NSW, AU

Leadership of Telstra's Future Ways of Working function, as part of Telstra's Business Improvement group. Create the vision and strategy, and deliver a multi-year, multi-stream program incorporating workplace technology, behaviours and property. As a transformational change program, this role was to build and lead the team and use design thinking.

Jul 2012 - Jul 2015

General Manager, Business Crm

Telstra

Sydney, NSW, AU

Leader for Telstra Business 1:1 marketing team

Aug 2011 - Jun 2012

Senior Marketing Manager

Telstra

Sydney, NSW, AU

Leader for Small business direct marketing team

Apr 2008 - Aug 2011

Senior Business Analyst

Aapt

Sydney CBD, New South Wales, AU

Leadership of Business Process & Training team, SMART program

Mar 2004 - Sep 2005

Marketing Manager

Telstra

Sydney, NSW, AU

Leader of Small Business Segment

Jul 2003 - Mar 2004

Product Manager, Self Install Kits

Telstra Bigpond

Develop, launch and manage the ADSL Self Install Kit

Mar 2001 - Jun 2003

Project Manager

Ibm

Armonk, New York, NY, US

Project Manager on The Arbor Project for Optus

Sep 1999 - Mar 2001
Team & coworkers

Colleagues at Klaviyo

Other employees you can reach at klaviyo.com. View company contacts →

SX Sizhan Xu Sizhan Xu Colleague at Klaviyo Boston, Massachusetts, United States, United States View → BA Brian A. Brian A. Colleague at Klaviyo United States, United States View → JR James Ronan James Ronan Colleague at Klaviyo Cambridge, Massachusetts, United States, United States View → JC Jono Coles Jono Coles Colleague at Klaviyo London, England, United Kingdom, United Kingdom View → SM Shirley Mae Japay 🦋 Shirley Mae Japay 🦋 Colleague at Klaviyo Pampanga, Central Luzon, Philippines, Philippines View → PL Phuong Le Phuong Le Colleague at Klaviyo United States, United States View → CH Clancy H. Clancy H. Colleague at Klaviyo Boston, Massachusetts, United States, United States View → JS Jack Sine Jack Sine Colleague at Klaviyo South Dartmouth, Massachusetts, United States, United States View → NL Natasha Lloyd Natasha Lloyd Colleague at Klaviyo Greater Boston, United States, United States View → ES Erica Sharry Erica Sharry Colleague at Klaviyo Boston, Massachusetts, United States, United States View →
1 education record

Nicole Birbas education

  • Unsw
    Unsw
    Information Systems
FAQ

Frequently asked questions about Nicole Birbas

Quick answers generated from the profile data available on this page.

What company does Nicole Birbas work for?

Nicole Birbas works for Klaviyo.

What is Nicole Birbas's role at Klaviyo?

Nicole Birbas is listed as Customer Success Senior Director at Klaviyo | Business Tech Strategist | Culture Champion at Klaviyo.

What is Nicole Birbas's email address?

AeroLeads has found 1 work email signal at @miro.com for Nicole Birbas at Klaviyo.

Where is Nicole Birbas based?

Nicole Birbas is based in Greater Sydney Area, Australia, Australia while working with Klaviyo.

What companies has Nicole Birbas worked for?

Nicole Birbas has worked for Klaviyo, Miro, Oracle, Pwc, and Telstra.

Who are Nicole Birbas's colleagues at Klaviyo?

Nicole Birbas's colleagues at Klaviyo include Sizhan Xu, Brian A., James Ronan, Jono Coles, and Shirley Mae Japay 🦋.

How can I contact Nicole Birbas?

You can use AeroLeads to view verified contact signals for Nicole Birbas at Klaviyo, including work email, phone, and LinkedIn data when available.

What schools did Nicole Birbas attend?

Nicole Birbas holds Bachelor Of Science (B.Sc.), Information Systems from Unsw.

What skills is Nicole Birbas known for?

Nicole Birbas is listed with skills including Management, Business Process, Business Analysis, Training, Marketing, Crm, Stakeholder Management, and Team Management.

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