Nicole Boilard Email and Phone Number
As the Director of Customer Management at Asgard Software, I lead the operational coordination and strategic oversight of customer and account management. My role emphasizes enhancing customer experiences and fostering long-term relationships through effective collaboration with cross-functional teams.I oversee aligning company priorities with customer needs, manage key account relationships, and guide departmental resources to ensure exceptional service delivery. My strategic approach and focus on innovative customer management practices have been pivotal in improving customer satisfaction, retention, and overall engagement.
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Director Of Customer ManagementAsgard Software Sep 2023 - Present -
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Assistant Director Of Villa Rental OperationsDestination Hotels- Two Roads Hospitality Jul 2016 - Jul 2018 -
Owners Relations/Rental ManagerStowe Mountain Lodge Jan 2008 - Jul 2016The six-story, 312-room luxury New England resort draws on the architectural tradition of turn-of-the-century summer camps created by the great families of New England. The lodge's exterior features a picturesque façade of woven timber and shingles that draw upon the natural harmony found in nature, as well as stone veneer created from local quarries, and expansive glass to bring the beauty of the lodge's outdoor surroundings to the indoors. Opened in June, 2008. An amazing experience in creating and opening this new property! * Coordinate contractual agreements with rental owners* Maintain and manage 3 rental programs ~312 Keys Whole Ownership ~34 Keys Fractional Ownership ~4 Private homes* Inspect properties to ensure market ready conditions * Manage and solve Owner challenges
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ConciergeStowe Mountain Lodge Sep 2006 - Jan 2008Stowe, VermontPart of the pre-opening team for Stowe Mountain Lodge, working one on one with Owners and property prospects prior to the opening of the Lodge. * Developed personalized customer itineraries* Communicated with customers to ensure customer satisfaction* Coordinated activities
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Counseling InternLamoille Home Health And Hopsice Sep 2007 - May 2008Morrisville, Vermont* Worked one on one with clients and their families prepairing for of end of life. * Co-ran a Traumatic Brain Injury Support Group
Nicole Boilard Education Details
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Counseling Mental Health -
Music
Frequently Asked Questions about Nicole Boilard
What company does Nicole Boilard work for?
Nicole Boilard works for Asgard Software
What is Nicole Boilard's role at the current company?
Nicole Boilard's current role is Director of Customer Management | Customer Retention, Communication.
What schools did Nicole Boilard attend?
Nicole Boilard attended Johnson State College, Johnson State College.
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Nicole Boilard
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Nicole Boilard
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