• Self-taught Photoshop, QuickBooks, website building, and basic accounting.• Assisted in creating menus for 2 different restaurant concepts.• Food cost analysis for manufacturing operation and multiple restaurants.• Basic accounting using QuickBooks (data entry, reconciliation, processing credit cards, andpaying bills).• Managed social media accounts (Facebook, Instagram, Yelp, Google, and delivery servicessuch as GrubHub and DoorDash) for 7 restaurants.• Handled customer complaints and restaurant reviews.• Assisted in the remodeling and design concept of 3 restaurants.• Implemented and set up new delivery services and online marketing tools.

Demonstrated effective communication, organization, and management skills by overseeing 20 employees nightly. Set and enforced excellent service standards to keep consistent, high-quality environment devoted to customer satisfaction.