Nicole Carrell Email and Phone Number
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Enthusiastic, skilled, results-oriented Client Service Manager with extensive experience working with clients and on a daily basis. . Apply strong organizational, communication, and problem solving skills to work effectively with all levels of staff. Develop and maintain strong relationships with clients, vendors and internal partners, focusing on servicing clients and increasing profitability in alignment with company goals.
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Senior Implementation Project ManagerOptumrx Pharmacy, Inc.Des Plaines, Il, Us
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Senior Manager, Tpa/Pbm ImplementationOptumrx Pharmacy, Inc. Jun 2023 - Present
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Account ManagerCatamaran Dec 2014 - PresentSchaumburg, Illinois, Us -
Sr. Client Service ManagerCatamaran Nov 2011 - Dec 2014Schaumburg, Illinois, UsDaily contact for clients contracted with Catamaran as their Pharmacy Benefit ManagerWorks with clients and internal departments to resolve issues pertaining to member issues and concerns, client clinical programs and consultant requests.Works with Account Executives to determine best practices and programs for clients.Runs ad hoc queries for clients and consultants to help determine financial impact of client plan design, copays and programs.Attends Benefit fairs and open enrollment fairs to assist clients with informing members of their benefits plans.Assists Account Executives in reporting client financials including total costs, savings through plans and clinical programs and total plan usage by membersAssists Account Executives with meeting preparations (documents, PowerPoint presentations, etc.) for client reviews
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Sr. Client Service ManagerWalgreens Health Initiatives Nov 2010 - Jun 2011Daily contact for clients contracted with WHI as their pharmacy benefit managerWorks with clients and internal departments to resolve issues pertaining to member issues, client programs and consultant requestsWorks with Account Executives to determine best practices and programs for clientsRuns ad hoc queries for clients and consultants Attendance of Health fairs and open enrollment fairs to assist clients with informing members of their benefits.Assists Account Executives in reporting client financials including total costs, savings through plans and clinical programs and total plan usage by membersAssists Account Executives with meeting preparations (documents, PowerPoint presentations, etc.) for clientAssists in the training of new CSMs
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Account ManagerWalgreens Health Initiatives Oct 2007 - Nov 2010Daily contact for clients contracted with WHI as their pharmacy benefit managerWorks with clients and internal departments to resolve issues pertaining to member issues, client programs and consultant requestsWorks with Account Executives to determine best practices and programs for clientsRuns ad hoc queries for clients and consultants Attendance of Health fairs and open enrollment fairs to assist clients with informing members of their benefits.Assists Account Executives in reporting client financials including total costs, savings through plans and clinical programs and total plan usage by membersAssists Account Executives with meeting preparations (documents, PowerPoint presentations, etc.) for client
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Formulary Services TechnicianWalgreens Health Initiatives Jan 2007 - Oct 2007Completion of travel arrangements and disbursementsCreation of presentations, edits, and meeting minutesAssistance with contract updates for Consultants on WHI’s Pharmacy and Therapeutics CommitteeAssistance with the creation of Marketing materials for Dose Optimization/Consolidation program
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Reimbursement BillerByram Healthcare Aug 2006 - Jan 2007White Plains, New York, UsReimbursement billing through Medicaid of home health and durable medical equipment for Byram Healthcare members in 8 states -
Certified Pharmacy TechnicianOsco Pharmacy May 2001 - Aug 2006Data entry and processing of prescriptions Filling, labeling and distribution of prescription medicationsMaintaining and controlling pharmaceutical inventory and suppliesWriting, managing and maintaining a technician schedule consist ant with workflow requirementsProcessing and billing electronic prescription claims (private insurance, Medicaid and Medicare parts B and DRemoval and return of expired pharmaceutical productsAssistance with new associate trainingProcessing and filling of simple compound prescriptionsPassing and maintaining Certified Pharmacy Technician exam
Nicole Carrell Skills
Nicole Carrell Education Details
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Northern Illinois UniversityBiological Sciences -
Northern Illinois UniversityBiological Sciences
Frequently Asked Questions about Nicole Carrell
What company does Nicole Carrell work for?
Nicole Carrell works for Optumrx Pharmacy, Inc.
What is Nicole Carrell's role at the current company?
Nicole Carrell's current role is Senior Implementation Project Manager.
What is Nicole Carrell's email address?
Nicole Carrell's email address is ni****@****nrx.com
What is Nicole Carrell's direct phone number?
Nicole Carrell's direct phone number is +184761*****
What schools did Nicole Carrell attend?
Nicole Carrell attended Northern Illinois University, Northern Illinois University.
What skills is Nicole Carrell known for?
Nicole Carrell has skills like Pharmacy, Medicare, Pharmacy Benefit Management, Healthcare, Medicaid, Employee Benefits, Managed Care, Hipaa, Healthcare Industry, Powerpoint, Insurance, Data Analysis.
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