-Lead employee engagement initiatives by building out a roadmap and working closely with leadership on expanding company offerings to increase retention and employee satisfaction.-Spearhead HCM selection process including: RFP, implementation and advisement. -Collaborate with HR on human capital goals to drive all things people.-Provide counsel on people operations best practices.-Continue leading the charge on hiring the best commercial and multifamily talent across the US

-Develop and build the recruitment strategy and SOP at a national level- including hiring a team to support 600 hires annually. -Review, select and implement ATS system Greenhouse. Instrumental in building out the backend to support specific processes- taking implementation from 5 months to 5 weeks by handling internally.

Utilizing my extensive experience in recruitment and HR to help businesses hire the right talent, build recruitment processes, research and implement solid technology (HCM/HRIS, ATS), enhance their company culture, focus on compliance and all things employee relations. People operations is truly my passion. Notable Past Client Engagements:National Law Firm:•Deliver high level HR and Talent guidance for a 400+ employee count organization across 7 states• Provide FFCRA, eFMLA and EPSL counsel through COVID-19 crisis• Convert company from multiple systems to one central HRIS system- locate leave provider to increase FMLA compliance• Manage and conduct open enrollment process across company to develop SOP for future enrollments• Develop templates and forms to deliver company wide uniformity and compliance• Provide counsel on sensitive employee relations issues to avoid litigation and ensure employee retentionLarge Marketing Company (1000+ employees, $1B in revenue)+Assist on Executive Search recruitment processes across all sectors to fill a void in TA Department and increase division fill rates+Covered 4 states handling 20-30 requisitions simultaneously+Providing counsel to leadership and hiring managers on Talent AcquisitionConsulting as needed for HR and Talent professionals

• Started the recruitment division for the mortgage side- created SOP's, national pipelines and recommendations to increase visibility and market share. • Source and develop relationships with debt and equity professionals across the US to increase the Colliers Mortgage platform. As this was a recent acquisition and new space for Colliers- providing strategic counsel across recruitment, marketing and people engagement was critical. • Assisted in rolling out Workday platform to align with the larger Colliers ecosystem. • Developed a long term comprehensive plan to strategically hire and gain exposure.• Interface with the larger Colliers Talent Group to assist in strategy and support.

• Oversee all recruitment efforts for 13 offices (multi-state), Escrow company (2 offices), Mortgage company and acquisition arm. • Run 20-30 requisitions simultaneously- both sourcing and job posting- hiring nearly 100 employees in one year. • Advise, implement and assist on all HR related functions to ensure compliance and cohesion.• Heavily growth focused to double employee staff count in the year and build out company processes • Advise the CEO on Talent and HR strategy to align business processes.• Lead a team of agent recruiters to increase agent count across all offices- bringing on 7-10 agents (1099) per month.

• Promoted from Talent Acquisition Manager to Director of Talent to include over site of all Human Resources functions in addition to full cycle recruitment• Oversee and manage entire recruitment process and HR functions for 4 businesses under the CORE operating umbrella• Lead recruitment efforts from cradle to grave. Through ad generation and placement, develop and execute hiring strategy, review resumes as well as conduct executive search, develop phone and in person interview questions, administer interviews and employment testing, negotiate employment terms and conduct onboarding once hired• Manage a large internal team of recruitment staff to ensure excellence of candidate experience and delivery of exceptional talent, began extensive build out of Scout Recruitment company - developing a business plan and prototype for outside recruitment efforts• Facilitate strategic projects: HRIS conversion, extensive overhaul of employee handbook, develop training and engagement best practices, SOP creation and accountability company wide

● Work to recruit, interview, hire, conduct orientation and onboarding of all new employees. Manage and maintain reviews, disciplinary action, team updates and employee morale building of entire hotel● Organize, develop and implement additional training seminars and employee engagement meetings and activities ● Responsible for fostering and maintaining a positive culture within the organization leading to long term employment across departments known for turnover● Provide guidance and information relating to benefits, federal requirements and employee perks to team members● Upon employment hotel was #11 on TripAdvisor, hotel has since consistently been ranked #4 after 3 months of employment to date● Ensure all Drury brand requirements are met in Housekeeping, F&B and Front Desk to maintain and exceed QA numbers upon annual inspection and quarterly mystery shops● Manage operation to continue to exceed GOP YoY and continue highest guest satisfaction numbers hotel has had in years● Create and maintain a culture of respect, customer satisfaction, professionalism and team building by continuously devising employee morale building functions and checking the pulse of team member engagement● Responsible for all areas of hotel. AGM’s manage inventory of all items including ordering, A/R billing and receiving, employee HR issues and resolution on site, guest satisfaction, heavy involvement in annual budgets, ensuring monthly/daily GOP is met, controlling rate and inventory on 3rd party sites (provide adjustments to corporate team) and daily running of hotel

● Managed employees to ensure guest satisfaction and meet rigorous Preferred Hotels, AAA and Forbes standards to achieve designations● Responsible for all hiring, job postings and interviews across 3 Departments. Additionally, maintaining employee records, discipline, raises, benefits overview and guidance, quarterly coaching sessions as well as annual reviews for employees. Liaison between OSU Central HR for all hearings, employee disputes and termination meetings● Knowledge of Union and Civil Service employee guidelines for full time employees● Manager of the Quarter Jan-March 2014, Manager of the Year nominee 2015● Created and disseminated monthly organizational newsletter to all hotel team members● Develop, implement and host companywide employee parties to build morale and foster teamwork● Nominated to be one of five members of a cultural awareness team tasked with implementing The Ohio State University’s strategic messages, long term and short term goals to the staff as well as providing insight and feedback to the University about cultural change● Created Guest Service objectives and training standards as well as an internal recognition program● #1 Property on Trip Advisor for 6 consecutive years● Generate increased average daily rate, rooms revenue, highest occupancy YoY last 4 years● Consistently held guest service scores at 96% or above while averaging 80% occupancy annually● Assisted in REVPAR efforts and strategize to increase profitability● Responded to guest inquiries, resolved guest concerns and maintained positive standards to meet guest satisfaction● Determined high selling gift shop items, conducted inventory and oversaw hotel gift shop retail inventory of $100,000 ● Create and disseminate all internal marketing materials as it relates to the property specifically

(Company now operates under Fahlgren Mortine)● Created brand awareness for clients in a wide range of industries, personally responsible for managing several accounts with a strong focus on results● Played a key role in securing and developing new business by selling the agency to advantage in meetings and presentations● Strong presenter, public speaker and excel in development of relationships throughout the operation and client base● Developed strategic plans, media plans, press releases, media kits, collateral marketing materials, newsletters and public outreach through several channels of communication● Worked closely with a small internal team to develop social media initiatives for the agency and current client list● Attended and provide instrumental counsel in client meetings to decipher how to best serve the client and bring their ideals to fruition and ultimately achieve desired results including sales goals, brand awareness and generating public knowledge through multiple avenues● Built media lists (Bacons), create targeted new client lists and developed new business objectives for the office● Developed and initiated internal communications for a wide range of clients including newsletters, presentations and blog material● Served in a support capacity for this organization for six months after departure