Nicole Clay

Nicole Clay Email and Phone Number

Business Professional Customer Service | Administration | Sales & Support @ NYC Department of Education
new york, new york, united states
Nicole Clay's Location
Brooklyn, New York, United States, United States
Nicole Clay's Contact Details

Nicole Clay work email

Nicole Clay personal email

About Nicole Clay

Welcome to my LinkedIn Profile!Hi, this is Nicole Clay and throughout my career, I've been known as a high-achieving, customer-centric professional with extensive experience in excelling in various fast-paced, service-oriented environments. What distinguishes me is my demonstrated ability to quickly learn and adapt, exercise sound judgment and decision-making, independently troubleshoot challenges, and prioritize work in support of corporate objectives. I have an impeccable track record of taking ownership of issues from reporting through resolution.I have a track record of success using a winning attitude, a flexible schedule, and a transportable skill set to the remote expansion of a top-tier firm. I excel in motivating teams and managing client relationships effectively, with a flair for innovation and creative problem solutions.Employers recognize me as an articulate communicator with superior excellent interpersonal, fast-thinking, attention to detail, research, problem-solving, multi-tasking, organizational, and leadership skills.My area of expertise includes Team Leadership & Development, Project Management, Customer Satisfaction & Retention, Problem/Dispute Resolution Regulatory Compliance, Cross-functional Collaboration, Business Technology, Continuous Process Improvement, Analysis & Reporting, Relationship Building, and Strategic Planning & Execution.Should you have any questions regarding my career, please feel free to connect @ ncconsulting05@gmail.com

Nicole Clay's Current Company Details
NYC Department of Education

Nyc Department Of Education

View
Business Professional Customer Service | Administration | Sales & Support
new york, new york, united states
Website:
nyc.gov
Employees:
52243
Nicole Clay Work Experience Details
  • Nyc Department Of Education
    Paraprofessional , Certified Teaching Assistant
    Nyc Department Of Education Dec 2021 - Present
    Brooklyn, Ny
    While acting as Certified Teaching Assistant for the NYC DEPARTMENT OF EDUCATION, I served as an indispensable resource to classroom teachers in orchestrating instructional efforts, requiring diligent preparation of lesson materials and presentation of various subject matter to students. I delivered exceptional performance in enforcing administration policies to enable seamless day-to-day operations and ensuring utmost health and safety of the student body of District 75: Hearing Education My key successes during this role were:► Provided tutoring assistance in individual and small group settings, customizing teaching based on individual student abilities.► Boosted student structured behavioral expectations and academic achievements, including the ability to master assignments and learn complex concepts.
  • Central Brooklyn Edc
    Program Administrator, Instructor
    Central Brooklyn Edc Apr 2016 - Jun 2022
    Brooklyn, Ny
    In my current work, I maximize organizational programs and objectives by designing and executing projects. I took an active role in strategic planning, which involved identifying needs, prioritizing resources across projects and programs to ensure alignment with overall program objectives. I am an Adult Literacy Instructor and supervise a small group of group leaders who are responsible for the instructional design and development of classes, courses, and programs.Below are my notable accomplishments:► Delivered targeted outcomes on behalf of executive management for NYC DYCD, DOP and HRA Partnerships on a consistent basis.► Drove performance and accountability of team through motivational leadership, transparent communications, and goal setting.► Revamped the TASC Prep Program by incorporating new learning strategies and technologies to deliver course materials to adult learners, including instructional web and media-based interactive learning modules and tutorials.► Generated reports on program results, analyzed data, and implemented strategies for operational enhancements.
  • Promethean
    Education Technology Account Manager
    Promethean Nov 2011 - Feb 2016
    Greater Atlanta Area
    During this tenure, I oversaw inbound and outbound sales operations for a global leader in interactive displays and screens for educational settings. I was responsible for cultivating profitable client relationships, evaluating individual needs and requirements, and presenting competitive offers in order to obtain sales and accelerate overall business growth. I implemented best practices and achieved desired results, while working remotely during last year of tenure.The following are my renowned contributions:► Exceeded expectations by surpassing sales targets by 200% in 2013, 147% in 2014, and 137% in 2015.► Employed consultative sales techniques to engage customers and implemented quick resolutions to customer questions and concerns, resulting in increased satisfaction and referrals.► Analyzed customer feedback and generated data-driven recommendations for new products and features.
  • Channel One News For Teens / Promethean
    Administrative Assistant
    Channel One News For Teens / Promethean Aug 2011 - Sep 2011
    Greater Atlanta Area

Nicole Clay Skills

Administrative Assistance Office Equipment Letters Phoenix Powerpoint Administrative/clerical Document Processing Commitment To Excellence Market Channel Key Management Human Resources Coordination Arrangements Sales Community Data Entry Report Writing Teaching Front Office Manages Networking Consideration Lodging Spreadsheets Clay Clinical Research Business Services Brooklyn Education Real Time Atlanta Procedure Manuals Data Processing Requisitions Boilers Operations Inventory Multi Line Phone Microsoft Office Microsoft Word Hearing Lake Homes Microsoft Excel Complaints Interviews Policy Special Projects Customer Service Bookkeeping Rentals Asset Organizational Structure Personnel Records Summary Reports Travel Events Coordination Technical Proficiency Risk Reduction Light Conferences Management Short Term Calls Route Meetings Resume Reception Planners Clerical Presentations Careful Recruiting Hiring Steam

Frequently Asked Questions about Nicole Clay

What company does Nicole Clay work for?

Nicole Clay works for Nyc Department Of Education

What is Nicole Clay's role at the current company?

Nicole Clay's current role is Business Professional Customer Service | Administration | Sales & Support.

What is Nicole Clay's email address?

Nicole Clay's email address is ni****@****rld.com

What skills is Nicole Clay known for?

Nicole Clay has skills like Administrative Assistance, Office Equipment, Letters, Phoenix, Powerpoint, Administrative/clerical, Document Processing, Commitment To Excellence, Market, Channel, Key Management, Human Resources.

Who are Nicole Clay's colleagues?

Nicole Clay's colleagues are Eric Lu, Cordene Murphy, Jason Borges, Louissaint F, Li Chen, Xavier Aguirre, Abed-Nedjah Desty.

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