Nicole Henschen Email & Phone Number

Dayton, Ohio, United States

Oversaw recruiting efforts for 6 locations, which included interviewing, onboarding, and training. Built relationships with hiring managers, local high schools, tech centers and colleges. Rebuilt the onboarding process and orientation to better serve the needs of new employees and hiring managers. Reduced cost to hire and time to hire.

Dayton, Ohio, United States

Oversee contractual relationships with 35-40 third party vendors, maintaining relationships and expanding integration when neededWalk leads through an extensive certification process, which includes determining data needs, fee negotiation, technical documentation and contract negotiationUphold positive customer relationships with key clients to ensure they are receiving necessary data, and execute amendments to contracts when changes are neededManage various Excel spreadsheets and databases to keep the team organized and on track

Flemington, Nj

Marketing Director - developed and implemented marketing strategy to grow awareness of the brand and engage community membersCreated processes for catering deliveries and pickups, and oversaw training of new processesOversaw $140,000 marketing budgetCultivated and oversaw community partnerships with the chamber of commerce, local companies and non profit organizationsPlanned and executed all restaurant events (in store and in the community) and campaign rollouts

Flemington, Nj

Increased front of house capacity to be able to deliver remarkable guest experiences while experiencing 30% sales growthIncrease customer experience scores across 4 areasWon North East Overall Satisfaction award (increased OSAT by 3%)Decreased labor IPO from $34,000 to $0 in a 12 month rolling periodHired and trained new team members. Cast vision for the team. Cultivated front of house leaders

Cedarville, Oh

Planned, marketed and executed multiple events for 1,500 students with a team of 7 others.Managed a $15,000 budget for each event, which went towards food, entertainment and giveaway items.Recruited and organized 25 volunteers for each eventWorked with third party vendors and local companies to make each event unique and exciting for students

Cedarville, Oh

Planned and supervised freshman orientation weekend for 900 students and their families with a team of 6 others.Managed a $100,000 budget Trained and led 150 volunteersWorked with departments across campus and third party vendors to provide orientation meetings, campus tours, move in help, entertainment and food

Dayton, Ohio Area

Test new products, write user and installation guides, and work with businesses to implement products successfully.