Nicole Cooke Email & Phone Number

Albany, Ny, Us

United States

Manage annual membership and box suite programs, which help support non-profit creative programming. Provide excellent customer service and consistent communication to build relationships with members, box holders, donors, and prospects.

Bethel, New York

Assist with a broad variety of administrative tasks including: managing an active calendar of appointments; completing expense reports; preparing agendas; composing correspondence.Serve as liaison to the board of trustees, senior management team, donors and community members. Organize special project development, tracking and execution from senior management teams.

Melville, Ny

Hired to launch and manage the first of its kind music school location in partnership with Steinway & Sons Piano Gallery. Increase registrations and improve enrollment through email marketing campaigns, social media and promotional events. Develop and implement new operating procedures to assist in training new employees, as well as performing quality assurance checks to ensure office staff complies with procedures.

Greater New York City Area

Responsible for daily administrative support for executive and event staff. Manage social media marketing campaigns including the curation of relevant content to reach target audience. Maintain and update website to reflect upcoming schedules and current talent roster.

Orlando, Florida Area

Accepted to take part in the competitive internship opportunity at the Walt Disney World Resort in Spring 2017. As a merchandise cast member in Frontierland at the Magic Kingdom, I provided exceptional guest service in a high volume area while continuously changing roles and priorities. Collaborated with multiple departments to ensure memorable experiences for guests allowing me to further develop excellent verbal and written communication skills.

Smithtown, Ny

Responsible for answering and redirecting all calls, and keeping all databases up to date in Google Docs for a nonprofit organization. Organized and mailed out fliers and newsletters notifying members and the surrounding community of upcoming events. Coordinated events and private parties at historic buildings on property.

Saratoga Springs, Ny

Perform front desk duties for studio clientele; scheduling and checking clients in for appointments, opening and closing procedures including daily sales and closing revenue reports. Conduct all Facebook marketing for boutique page and maintain stock, markdowns and sell boutique merchandise.

Master Of Business Administration - Mba

Bachelor Of Arts - Ba, Management Of Musical Enterprises, 3.8