Resident air traffic controller for an Organization Development & HR Consulting firm. Specialized in project management, logistics coordination, and provided customer service support to all COPE’s clients. Managed the operational and logistical components of large-scale community forums, supported strategic planning, conducted organization assessment interviews, facilitated community meetings around the state, and assisted in data analysis and reporting.

Active member since 2017. AEA PSM & ASM engagements include:• Colorado Shakespeare Festival• Weston Playhouse• Merrimack Repertory Theatre • Gloucester Stage Company

• Managed/Executed OneCause events on location.• Managed OneCause staff.• Setup and executed the OneCause technology including: OneCause/ BidPal proprietary software, laptops, tablets, credit card readers, OneCause handheld devices, printers.• Managed and resolved all OneCause related client expectations.• Provided software training to client's staff, volunteers and guests.• Reviewed all client auction and guest data and made appropriate changes where necessary onsite.• Worked with clients to ensure software was fully utilized to maximize event revenue.

• Provided coverage and assistance in the areas of box office, usher training, patron support and other guest service responsibilities as needed.• Worked effectively with guests in a high volume setting and provided an outstanding ability tolisten and communicate efficiently.• Worked with on-staff House Manager to ensure a smooth transition when covering• Participated in the development of the newly established House Manager position and the duties involved • Helped cultivate the training system and manual for Usher Training• Provided comprehensive training daily for new and returning volunteers• Managed the set-up/break-down of the lobby/Box Office area• Completed nightly reports summarizing the events of the evening, audience attendance and relevant details, as well as ticket count and Box Office report.

• Communicated and executed travel & accommodation arrangements with visiting artists• Coordinated artist arrival and orientation• Facilitated housing turnovers/special needs for upcoming guests• Integral to the maintenance of company housing and performance spaces• Participated in accounting activities such as budget tracking, processing check requests, processing orders, etc.• Created and maintained spreadsheets using advanced Excel functions and calculations• Assisted in writing and expediting agreements, contracts and invoices through the signature process• Assisted in the coordination of local and out-of-state auditions including contacting agents, scheduling, screeningresumes, booking audition locations, personnel and travel

Professional Stage Manager in the Chicago & New England theater communities, working in wide array of production styles, environments & genres. Some engagements include:• Merrimack Repertory Theatre• Vermont Stage• Chicago Shakespeare Theater• Strawdog Theatre Company• Theater On the Lake• Chicago Physical Theater• The Hypocrites