Nicole Coughlin Email and Phone Number

- Lead a team of HRIS analysts whose tasks include consulting with various functional areas and the business on Workday requirements, manage and maintain high quality employee data, report and dashboard creation, and support large scale, high visibility HR and organizational initiatives through HR technology- Evaluate, document, and test the ongoing requirements and functional administration for various HR Systems, including Workday Core HCM- Develop and implement overall HR reporting and analytics strategy- Create the standards around how we gather, define, share, analyze and present workforce information – including data governance strategy, metrics definitions, and templates- Build the products and services to enable data-driven workforce decisions across the enterprise – e.g., analytical models, dashboards, consulting support, and ad hoc reporting- Responsible for the management and strategic positioning of various HR systems

- Develop and implement overall HR reporting and analytics strategy- Responsible for the management and strategic positioning of various HR systems (PeopleSoft, UltiPro, Taleo, Case Management, etc)- Accountable for the management and upkeep of employee HR data- Work stream lead in enterprise Workday HCM implementation- Manage various HR Operations work streams involved in the initial close and ongoing successful transition of a newly merged organization- Manage systems and reporting team

• Design, develop, and manage a portfolio of accurate, insightful and statistically sound business intelligence analytics to facilitate critical business decisions including, but not limited to, HR scorecards, workforce indicators, and people planning• Complete ad hoc, in depth analyses into key business needs, including the development of an effective predictive attrition risk model• Enable effective talent management outcomes by providing actionable insights and recommendations• Serve as subject matter expert in workforce analytics to the HR community

• Identify key metrics and KPIs, define data and visualization requirements, and develop automated operational and leadership dashboards for HRSS leadership and teams• Create, strategize, deliver, present, and explain regular metrics for the overall Shared Services Organization. Metrics include, but not limited to, training and development, employee relations, talent acquisition, and HR operations.• Create, strategize, deliver, present, and explain ad hoc, in-depth analyses for the overall Shared Services Organization including, but not limited to measuring and identifying trends and correlations, and creating predictive analytic models.• Design, deliver, and measure regular and ad hoc communications and programs for Shared Services organizations overall. • Manage, design, administer, and analyze Shared Services data from multiple ongoing surveys.

• Managed the multi-million dollar learning budget and coordinating, negotiating, and managing multiple vendor relationships in the process. • Managed the ROI analyses strategy, evaluating training programs delivered by the enterprise-wide training organization.• Created, strategized, delivered, presented, and explained learning metrics both within the learning organization and to wider audiences. Metrics include, but not limited to, activity data, evaluation analyses, budget metrics, and the incorporation of performance and engagement metrics.• Managed the communications strategy for the enterprise-wide learning organization. Prioritized, designed, delivered, and measured regular and ad hoc communications delivered via multiple modes.• Utilized strong process improvement skills to reduce course cancellations and save the training and development organization thousands of measurable and documented dollars in the process.

• Completed project work on multiple ongoing Talent Management initiatives including, but not limited to: HR surveys, employee opinion survey, leadership development programs, talent acquisition processes and programs, and senior management strategy forums.• Coordinated and implemented ongoing leadership development programs for middle managers.