Nicole Curcio Email and Phone Number

Performs quality assurance processes for products and services related to credit and debit cards. Develop and execute test plans and test cases from functional specifications and business requirements. Track system configuration defects. Verify configuration fixes and changes for financial institutions based on the client requirements. Involves performing functional and validation testing.

Implementation manager for add-on software products used by credit unions. Work with clients and third-party vendors to coordinate, customize configurations, and certify products. Specialize in credit and debit card products. Assign out and coordinate third party projects within department. Validate and translate business requirements to development team. Support QA (Quality Assurance) team to test and analyze software changes.

Troubleshoot and analyze issues found from user end everyday use of software. Test and verify development changes to detect and report software failures. Work directly with development team in planning bug fixes and enhancements. Gather business requirements while working with other departments and clients to clearly understand expectations of software. Document bug fixes and enhancements.

Assist customers with everyday use of financial software.Trouble shooting issues, training and test new software.