Nicole Ashby Email and Phone Number

Effectively uses time management and communication skills to ensure accurate stock processing with departure time schedules. Processes followed include: inspecting product quality, verifying shipping quantities, organizing product, and preparations for shipping product. Praised on my communication, positive attitude, problem solving skills, and accuracy with data.

Energetically working with coworkers to organize deliveries of automotive parts, verifying details of every delivery, and providing a quick and efficient delivery service while handling returns, payments, and invoice statements within the delivery. Responsible for verifying details of stock shipments and deliveries, unloading stock from commercial vehicles, and recording stock data throughout warehouse.

Individually supervised daily operations during shift which included cash handling, stock management and inventory, basic store maintenance, along with providing pleasant and friendly experiences to customers. Consistency with productivity and customer feedback awarded notice on time management skills and customer satisfaction and retention.

Worked alongside team members from different departments to ensure proper handling and sales of perishable product, aiding with both perishable and nonperishable stock management being cross-trained in multiple departments, and utilizing knowledge of cash handling and customer service to promote efficiency within the store experience.

Communicated fluently with different teams assigned to a dog play group created on analysis of individual dog behavior, group dog behavior, and the range of relationships each dog had with another. Proper organization and maintenance of dog behavior and owner information was essential to successful and enjoyable doggy day care and kennel boarding. With knowledge on canine handling and front desk/customer service training, assistance with daily operations or specialized events was provided.

Customer Service Associate – Christmas Tree ShopsCoordinated plans of action with team mates to provide an individual focused customer experience, utilizing adaptability to maintain confident knowledge of products, sales, and frequently changing store lay outs. Aide with setting store planograms, cashiering, and stock organization detailed the daily tasks, however focused mostly on providing excellent customer service, handling phone calls, and specialized ordering. A passion for helping customers with their needs allotted many positive customer reviews and praise on customer service skills.

Created a sense of unity between squad members to encourage the team during peak rush hours and promote overall team success. Monitored consumables delivery, directly handled food preparation, and directed food assembly while in varying positions during a shift. Extensive fire safety training was given to promise safety of customers and employees while cooking with an oversized brick oven. With the availability of alcohol to purchase, employees received restricted age item sales training. Attention to detail and customer service were crucial to running a smooth assembly line based on individually unique customer requests, which often received compliments during the finishing sale on a place of sale program.

Individually monitored store activities while completing a constantly updating list of daily tasks together with handling place of sale transactions. Considering the nature of products, customer confidentiality and attention to age restricted product sales and laws are extremely important concepts applied. Customer experiences found the consistent knowledge of changing products and their uses together helpful and expressed appreciation for it. With the steadiness of customer compliments and recognition of productivity, the responsibility of a key holder was added into my role within the store.

Demonstrating the ability to perform above average cashiering skill while receiving constant praise from customers, the promotion to customer service crew trainer was awarded to me. Directly influencing new employees and guiding them through orientations and coaching, leading by example was a key concept in the work environment. Monitoring customer interactions with speakers, headsets, and order taking programs, often found myself taking lead in peak rush hours and times of confusion. Problem solving turned into a strengthened skill with daily use.