Nicole Dean Email and Phone Number
I am a dynamic professional with a diverse background in career counseling, operations management, and maintenance operations. With a strong focus on program management, training, and process improvement, I am skilled at delivering desired results through effective utilization of people, processes, and technology. My experience has honed my ability to develop and implement plans, coordinate resources, and ensure positive outcomes.Throughout my career, I have excelled in providing exceptional customer service, fostering positive relationships, and achieving high levels of satisfaction. I am a detail-oriented individual with a problem-solving mindset, adept at overcoming obstacles and finding creative solutions to complex challenges. Compliance with regulatory requirements and adherence to company policies and procedures are always top priorities for me.I am currently in career counseling, having successfully guided individuals through the Navy's personnel retention and career information programs. This experience has equipped me with strong interpersonal skills, the ability to provide valuable feedback, and the aptitude for coordinating assessments and tests to assist individuals in their career development.I hold an Active Secret Security Clearance and have a proven track record of effective leadership, managing teams of personnel in demanding environments. My solid background in electronics maintenance operations has sharpened my analytical skills, attention to detail, and ability to handle high-stress situations with composure.I am currently pursuing a Master of Public Health (M.P.H) degree, which further my knowledge and understanding of healthcare systems and their impact on communities.If you are seeking a results-driven and dedicated healthcare professional with a passion for improving care, optimizing processes, and delivering exceptional service, please don't hesitate to reach out. Let's connect and explore potential opportunities to collaborate and make a meaningful impact in the healthcare industry.
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Talent AdvocateOptum Jul 2024 - PresentEden Prairie , Mn, Us -
Account ManagerOptum Apr 2024 - Jul 2024Eden Prairie , Mn, Us
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Project ManagerAdvisory Board Nov 2023 - Feb 2024Washington, District Of Columbia, UsCollaborated with cross-functional teams, content strategy, and marketing to define webinar digital subscription product promotion. Fostered effective communication among team members, ensuring product alignment with promotional goals. Provided detailed analysis of product process improvement which resulted in increased attendance and registration for webinar product. Ultimately gaining partnerships and prospective new customers. Managed the digital product calendar. Orchestrated a training timeline for a new digital product platform and its execution -
Navy Career CounselorUs Navy Dec 2020 - Feb 2024Washington, Dc, UsAssist Navy personnel with their career development and retention within the organization. Provided guidance, resources, and support to help individuals make informed decisions about their career paths and achieve their professional goals. Managed the Navy personnel retention and career information programs, leading a team of career counselors and guiding a significant number of personnel through their career development journey. Conducted individual counseling sessions, where I listened to personnel's career aspirations, discussed their options, and provided feedback and guidance tailored to their unique circumstances.Responsible for being up to date on the latest Navy policies, programs, and requirements to provide accurate and relevant information to personnel. Actively collaborated with other departments and resources within the Navy community to ensure comprehensive support for career development and retention initiatives.Demonstrated strong interpersonal and communication skills, empathy, and a genuine commitment to supporting personnel's career aspirations. Passionate about helping individuals navigate their career paths and empowering them to make informed decisions that align with their personal and professional goals. -
Electronics Technician / SupervisorUs Navy Aug 2013 - Dec 2020Washington, Dc, UsResponsible for the proper functioning and maintenance of complex electronic systems and equipment. I acquired a wide range of technical skills and expertise that enabled me to excel in high-stress and time-sensitive operational environments. Led a team of 30 personnel in completing preventive and corrective maintenance, calibration, configuration, and alignment of various cryptographic, radar, navigation, and C41 systems. Utilized technical drawings and test equipment to diagnose and troubleshoot issues, working diligently to restore critical systems and ensure operational communication for the organization.Conducted thorough maintenance checks, documenting and tracking over 3,042 inspections to ensure the reliability and readiness of electronic systems. Provided program auditing, reconstruction, and implementation of new instructions and programs within the organization. Responsible for staying updated on technological advancements, adapt to new methodologies, and ensure compliance with established guidelines and procedures. Adhered to strict safety protocols while handling sensitive electronic equipment and working in potentially hazardous environments.Actively participated in leadership training programs, honing ability to motivate and guide team members, foster collaboration, and maintain a positive and productive work environment.
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Production ManagerStaples Nov 2010 - Aug 2013Framingham, Ma, UsResponsible for overseeing and managing the daily operations of the print production department. With a focus on quality, efficiency, and customer satisfaction, I ensured that all print orders are processed accurately and delivered in a timely manner.Led and supervised a team of 8 production associates, providing guidance, training, and support to ensure that they meet performance targets and deliver high-quality results. Skilled at managing workflow, assigning tasks, and prioritizing projects to optimize productivity and meet customer deadlines. Conducting regular inspections and implement quality assurance measures to ensure that all print materials meet customer specifications and adhere to company standards. Collaborating with the sales team and directly interacted with customers to understand their requirements, provide product recommendations, and address any concerns or issues that may arise.. Skilled in using production software and systems to track orders, monitor inventory levels, and generate production reports. Proficient in analyzing data and using it to identify opportunities for process improvement and cost optimization. -
Computer Technical SpecialistStaples Aug 2008 - Nov 2011Framingham, Ma, UsAs an Easy Technician at Staples, I was responsible for providing technical support and solutions to customers in a retail environment. With a strong knowledge of technology products and services, I excelled in assisting customers with their technical needs and ensuring a seamless experience.In my role, I handled a variety of tasks, including troubleshooting and diagnosing technical issues, performing repairs and maintenance on devices, and providing guidance on product usage and functionality. I am skilled at listening to customers' concerns, asking probing questions to identify the root cause of the problem, and offering effective solutions.
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Customer Service SpecialistStaples Jun 2004 - Aug 2008Framingham, Ma, UsAs a customer service representative at Staples, I was dedicated to providing exceptional support and ensuring customer satisfaction. I have developed a strong set of skills and expertise in delivering outstanding service in a retail environment.In my role, I handle a wide range of customer inquiries, concerns, and requests. I am adept at listening attentively to customers, understanding their needs, and providing prompt and effective solutions. Whether it's assisting with product selection, resolving order issues, or addressing technical difficulties, I strive to exceed customer expectations with every interaction.I possess a deep knowledge of Staples' products and services, allowing me to provide accurate and relevant information to customers. I am skilled at navigating systems and databases to retrieve product details, check inventory availability, and process orders efficiently. I am committed to ensuring that customers have a seamless and positive shopping experience.
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Summer Camp Counselor / Event SupervisorCamp Cayuga Jun 2010 - Aug 2012Planned and led daily activities for campers, fostering their personal growth, and creating a safe and enjoyable camp environment. Organized and implemented age-appropriate sports, nature, songs, team-building, and arts and crafts activities. Utilized effective behavior management techniques to promote a positive and inclusive atmosphere. Maintained a secure environment, enforcing rules and regulations while also encouraging a sense of fun and camaraderie among campers and counselors.Additionally, Played a crucial role in facilitating camp activities, encouraging active participation and creating memorable experiences for campers. Fostered a sense of teamwork and cooperation, promoting social interaction and building lasting friendships among the campers and counselors as well.Served as a role model and mentor to campers. Providing guidance and support, helping them develop essential life skills such as problem-solving, communication, and decision-making.
Nicole Dean Education Details
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American Military UniversityMaster Of Public Health - Mph -
Temple UniversityGeneral
Frequently Asked Questions about Nicole Dean
What company does Nicole Dean work for?
Nicole Dean works for Optum
What is Nicole Dean's role at the current company?
Nicole Dean's current role is Versatile Career Strategist & Operations Leader | Navy Veteran/Holding Secret Clearance | Driving Excellence in Program Management.
What schools did Nicole Dean attend?
Nicole Dean attended American Military University, Temple University.
Who are Nicole Dean's colleagues?
Nicole Dean's colleagues are Allison Pinedo, Jacob Tricarico, Paige Kearns, Sravani Allamsetti, Adyasha Singh, Malika Perry, Nazeer Ahmed.
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