Supports a commercial outside sales team by tracking projects and updating customers on shipping dates and tracking information. Helps to coordinate shipments internally with the warehouse and externally with logistics companies to meet customer’s deadlines.Reviews finalized projects to ensure customer invoices are at the required purchase order amount and helps document any inconsistencies.Handles day to day administrative duties, sorts and organizes a bid list into a spread sheet,… Show more Supports a commercial outside sales team by tracking projects and updating customers on shipping dates and tracking information. Helps to coordinate shipments internally with the warehouse and externally with logistics companies to meet customer’s deadlines.Reviews finalized projects to ensure customer invoices are at the required purchase order amount and helps document any inconsistencies.Handles day to day administrative duties, sorts and organizes a bid list into a spread sheet, communicates with different departments to ensure jobs are bid on time and submittal documents are turned-in in a timely manner. Show less

Performs internal customer service for the sales team on equipment orders, tracks customer equipment lists, and conducts research as needed.Works sales orders from beginning to end by disseminating information to the necessary departments i.e. assembly, test shop, shipping and receiving. Gathers information necessary to process and submit invoices. Helps maintain multiple spreadsheets to track monthly revenue of direct sales, new rentals and recurring rentals for two regions.

Updates the daily production report spreadsheet for both testing and assembly.Responsible for invoicing for monthly rentals, communication fees and testing charges.Has a working knowledge of DSI for creating invoices and for completing customer equipment trade-ins.Communicates with the sales team for approvals on pre-invoices and tailors them to fit each sales person’s specifications when necessary.

Provided relevant insurance information to customers throughout the claims process.Maintained knowledge and understanding of specific state compliance laws.Used strong customer service skills to build rapport with customers, take statements and make liability decisions.

Key member of sales team with expertise in all areas of the store. In charge of training and reporting on the progress of new associates in the stockroom. Proposed and implemented suggestions on how to improve on training of new associates

Consistently achieved monthly personal, group and organizational goals.Worked on the University's frontline for fundraising campaign.Handled many tasks such as data entry and records management.Obtained donations for scholarships and many campus building projects.

Acted as liaison between clients and Insurance Agent.Handled daily business needs including, but not limited to answering calls, receiving customers' payments, managing files and making deposits.Organized and maintained new client accounts in regards to auto/home policies for Farmer's Insurance Image Center. Developed calling lists using Microsoft Excel spread sheets.