Nicole Dickert Email & Phone Number

Gainesville, Florida, United States

Establishes a pre-PO project milestone schedule working with the customer’s target install date and target PO date.Meets established milestone target dates to ensure timely purchasing of project to meet installation window.Prepares and reviews a purchase-ready project quote which meets acceptable MeTEOR established margins.Ensures proper use of customer purchasing cooperatives (various contracts).Estimates freight and installation costs as well as obtain actual freight and install costs pertaining to each project.Setup of full internal and external project plan and calendar/events in MeTEOR Connect project interface.Coordination of activities between internal project team.Schedules status update meetings with internal project Team ensuring everyone is on track to meet agreed upon milestone dates.Leading the initial project brief as well as attending the project turnover to the assigned Project Manager.

Gainesville, Florida, United States

Oversee and implement all data changes that impact the internal resource network used by our sales and sales support staff.Implements all vendor management/data changes that impact the internal resource networkEnters and updates pricelist information in Enterprise Resource Planning System (ERP)Enters and maintains cost rules in ERPEnters new specification information into ERP to ensure item cards are available and accurateEnsures Web Series and associated deadlines are managed to final implementation onto the WebsiteTimely creation and maintenance of web series in ERP for display on the websiteEnsures correct contracts are available and accurateAccurately reflects the complex contract pricing structures within ERP

Port Wentworth, Georgia, United States

Assists in the preparation and completion of reports, correspondence, and other necessary documentationAlerts School Counselor(s) to emergency situations.Maintains a schedule of appointments for the School Counselor(s).Makes arrangements for parent conferences, counseling sessions and other meetingsScreens and directs visitors and telephone calls.Obtains, gathers, and organizes pertinent data as needed, and puts it into usable form.Assists in researching and preparing varied reports and presentations.Assists in new student registration/enrollment.Requests, sends, and maintains student records according to the practice of the SCCPSS Board policy.Performs other duties as necessary for the effectiveness of the organization

Gainesville, Florida, United States

Served as a technical resource providing support to be utilized in commercial and farm processing and call center business units. Provides support by answering technical help desk calls from processing, premium audit, or call center associates. Analyzes trends related to help desk calls and quality scores. Facilitates sessions to help associates regarding help desk needs. Performs processing and customer service support to agents and policyholders as needed.

Gainesville, Florida, United States

Services commercial insurance business via direct (inbound and/or outbound) telephone and internet contact with current customers in multiple states. Serves as technical resource for service issues and provides ad hoc assistance to other associates for escalated calls. May conduct outbound calls on existing policies for renewal opportunity. Specializes in all commercial and/or Agribusiness lines.

Gainesville, Florida, United States

Serves as first contact with Claims customers. Takes Notice of Loss for routine claims from policyholders, claimants and others. Utilizes computerized system(s) for information gathering; takes manual loss reports as necessary. Makes claim referral decisions and verifies coverage. Answers questions from and gives direction to policyholders, claimants, agents and others.