Nicole Domask Email & Phone Number

Bellevue, Washington

Bellevue, Washington

Madison, Wisconsin Area

Served as an internal consultant to both clinical and support departments. Led and project managed process improvement work, facilitated Root Cause Analysis, coached leaders and front line on lean principles, and conducted statistical analysis. • Managed an organization-wide portfolio of projects to improve inpatient flow at the level I trauma center• Facilitated a cross-functional team through a kaizen initiative to improve the chemotherapy value stream• Coached clinical leaders on A3 thinking to facilitate system-wide improvement in central line associated blood stream infections that led to a statistically significant decrease in patient harm • Developed system-wide huddle across clinical and support areas to align operations across four facilities • Coached leadership through end to end project planning including project selection, scoping, and goal-setting • Facilitated teams of 4-20+ members on tools and processes such as A3 Thinking, Value Stream Mapping, 5S, and Waste Elimination, Standard Work Development, Daily Management, and Visual Management • Analyzed complex data sets and modeled stochastic systems using computer simulation to understand root causes of flow issues and evaluate outcomes to different business decision options • Led Root Cause Analysis teams through a structured process to analyze sentinel events and identify, categorize and remove barriers to patient safety at a systemic level

Madison, Wisconsin Area

Part of my role as a Health Systems Engineer was to manage a team of 12 interns and one Administrative Assistant to complete process improvement projects with clinical and non-clinical UW Health teams. • Defined business case with project stakeholders, aligned student skills with project requirements • Coached interns through process of analyzing the current state, documenting current state and future state process flows, and developing, testing, and deploying solutions • Prioritized project opportunities with leadership to identify and scope projects that will provide the most impact • Conducted yearly performance reviews to provide constructive feedback on engineering and interpersonal skills

Madison, Wisconsin Area

Part of my role as a Health Systems Engineer was to coordinate a partnership between the University of Wisconsin Department of Industrial Engineering and UW Health to complete process improvement projects with UW Health stakeholders and Senior Design students receiving class credit for their work. • Oversaw 20-30 Industrial Engineering students and a portfolio of 8-15 improvement projects each year • Mentored teams to ensure students have the technical and soft skills to successfully complete the project

Madison, Wi

• Managed a group of 7-10 employees and oversaw 12 quality improvement projects• Responsible for interviewing and hiring new employees• Used project management and data analysis skills to improve processes on inpatient and administrative parts of the hospital

Conducted interviews and surveys on nursing staff, physicians, and therapists and analyzed the data collected to evaluate an addition to the hospital's electronic health recordsPerformed time studies on nursing staff to identify inefficiencies and made recommendations to increase patient contact and decrease non-value added timeCreated flowcharts in Visio to outline admissions, discharge, and road trip processes and find areas for improvement

Constructed a quality manual for the fixtures in the stores to be used by vendors and project managersWorked with vendors on-site and in stores to improve design of fixture prototypes and brainstormed solutions to safety issues Verified that information and dimensions on fixture drawings were accurate to ensure accurate production

B.S, Industrial And Systems Engineering

Activities and Societies: Institute of Industrial Engineers

Master Of Science (M.S.), Industrial Engineering