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Nicole D'Uva, Mba Email & Phone Number

Executive Leader in Human Resources, including Benefits, Occupational Health, Employee Well-being & Employee Assistance (EAP) at Adventist HealthCare
Location: Washington Dc-Baltimore Area, United States 11 work roles 3 schools
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Role
Executive Leader in Human Resources, including Benefits, Occupational Health, Employee Well-being & Employee Assistance (EAP)
Location
Washington Dc-Baltimore Area, United States
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Nicole D'Uva, Mba is listed as Executive Leader in Human Resources, including Benefits, Occupational Health, Employee Well-being & Employee Assistance (EAP) at Adventist HealthCare, a with 2046 employees, based in Washington Dc-Baltimore Area, United States. AeroLeads shows a matched LinkedIn profile for Nicole D'Uva, Mba.

Nicole D'Uva, Mba previously worked as Associate Vice President of Employee Health & LifeWork Strategies at Adventist Healthcare and Director of Employer Health at Adventist Healthcare. Nicole D'Uva, Mba holds Master Of Business Administration - Mba, Concentration In Marketing from University Of Maryland.

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Email format at Adventist HealthCare

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Adventist HealthCare

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Profile bio

About Nicole D'Uva, Mba

As AVP of Employee Health & LifeWork Strategies with Adventist HealthCare, I lead the delivery of a robust offering of health and welfare, retirement and voluntary benefits, leave of absence management, occupational health, workers’ compensation, and holistic well-being services. In addition, I lead LifeWork Strategies, a revenue-generating business unit within the health system that provides well-being and employee assistance (EAP) services to AHC employees and sells those services nationally and internationally. In me, you will find:★ A strategic, innovative people leader with a proven ability to navigate complex challenges with a strategic mindset, delivering measurable outcomes by leveraging emotional intelligence, Lean Six Sigma methodologies, and strong project management skills★ Deep expertise in Employee Health and Benefits, including health plan and EAP management, and experience driving a portfolio of initiatives that improve HR’s efficacy and boost corporate culture, morale, and engagement★ A reliable, hardworking team player, respected by senior leadership and colleagues for being the one who delivers on promises and ensures tasks are completed with excellence★ A proactive, goal-oriented owner of large-scale initiatives, offering big-picture vision and driving tactical execution, expertly steering multifaceted, deadline-driven operations to achieve stated outcomes★ Deep subject matter expertise as a sought-after speaker and presenter at conferences and meetings and on podcasts★ Leadership defined by compassion and empathy; I go the extra mile to listen, mentor, and lead by example, and am committed to fostering supportive, positive work environments that prioritize employee development and well-being★ A highly regarded leader, having earned a Leadership Index score of 100 on the organization's Press Ganey Employee Engagement Survey★ Drive, determination, and a commitment to excellence, with a balanced confidence and a strong passion for continuous learning and growth

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Nicole D'Uva, Mba's current company

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Adventist HealthCare
Adventist Healthcare
Executive Leader in Human Resources, including Benefits, Occupational Health, Employee Well-being & Employee Assistance (EAP)
gaithersburg, maryland, united states
Employees
2046
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11 roles · 8 years

Nicole D'Uva, Mba work experience

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Associate Vice President Of Employee Health & Lifework Strategies

Current

Gaithersburg, Maryland, United States

♦ Strategic Alignment of Employee Health Functions: Created a unified Employee Health department by merging benefits admin, occupational health, and LifeWork Strategies; lead team of 45 to create a continuum of employee care that enhances workforce safety and well-being♦ Manage all benefit offerings, including AHC’s self-insured health plan with a budget of $55M/yr and 7K+ members♦ Reversed a $6M deficit in Adventist HealthNet: added high-deductible option, aligned coinsurance with regional market, and adjusted cost-sharing, resulting in a 2023 budget surplus of $3.7M and sustained annual operating income $1.7M better than budget thru Q2 2024♦ Oversee HR team responsible for acquisitions, joint ventures, and divestitures, managing people elements of transactions including total rewards, HRIS management, data collection and analysis, reporting, and project management♦ Executed response to union petition from behavioral health therapists by leading an education and engagement campaign: Assembled an interdisciplinary team, deployed a multichannel education strategy, and trained HR business partners and managers on unionization warning signs; while the union prevailed, this outcome was not unexpected, and led to my pursuit of a labor relations certification through Cornell’s ILR School♦ Led union and management leaders to tentative agreement during negotiations by proposing an optimized joint staffing committee to address staffing shortages, avoiding a potential strike and unfavorable staffing ratios and penalties in the collective bargaining agreement♦ Deputy Planning Chief under the Hospital Incident Command structure to support AHC’s COVID-19 pandemic response♦ Lifeworks Strategies: Lead a separate $3M profit center offering well-being and EAP services to AHC employees and national/international clients

Jul 2020 - Present

Director Of Employer Health

Gaithersburg, Md

♦ Support business strategy and operations, including B2B sales and marketing, client billing using Workday, a 24/7 employee assistance call center, and wellness programs that feature an online platform and virtual patient monitoring for condition management programs and in-person delivery of screening and vaccines; oversee a team of 15♦ Decreased operational expenditures by $130K annually by renegotiating agreements, creating key performance indicators for all contracts, and introducing new vendors to increase quality and reduce expenses♦ Introduced innovative marketing and business development initiatives to increase covered lives and monthly revenue: Developed strong relationships with insurance brokers, launched a monthly newsletter for potential and existing customers, seated a client advisory council to improve services, and offered no-cost trainings with SHRM credits to HR professionals ♦ Established performance metrics, conducted root cause analysis, and implemented initiatives to improve performance: Optimized staffing and streamlined processes to reduce EAP call rollover by 86% and improve response time by 31 seconds: Identified peak call times, adjusted staffing levels and shifts to align with call volume, and collaborated with counselors to create a process map for intake and assessment, reducing call duration and increasing capacity to handle more calls efficiently♦ Identified and created programming to target top chronic conditions, including diabetes, resulting in an average decrease in A1C of 8.8% in 12 weeks and an improvement of 23% of participants from diabetic to pre-diabetic range

2019 - Jul 2020

Interim Director Lifework Strategies

Adventist Healthcare

Gaithersburg, Maryland

Dec 2018 - 2019

Senior Well-Being Strategist

Gaithersburg, Md

♦ Analyze all contract aspects, including pricing negotiations, contract renewals, and proposals for increased services♦ Served as a liaison between LifeWork Strategies and AHC’s internal marketing department, successfully increasing project completion and brand recognition♦ Managed an Associate Well-being Strategist, who ensured delivery of 500+ on-site services annually, and a Well-being Program Coordinator, who supported client well-being programs and the LifeWork Connect digital platform♦ Led LifeWork Strategies’ flu vaccination program: developed processes to reduce time and financial waste, ordered vaccines and supplies, and oversaw 200+ clinics annually

Feb 2018 - 2019

Senior Account Manager

Montgomery Village, Maryland

♦ Managed 16 East Coast contracts with annual revenue of $1.7M+, including corporate, government, and continuing care retirement communities; supported a team of 15 direct and 11 indirect reports♦ Directed pricing negotiations, contract renewals, and proposals for increased services♦ Advised clients on developing and executing wellness strategy, leveraging business partners such as corporate communications, benefits providers, on-site food service, clinicians, and fitness center staff♦ Designed and implemented internal and external reporting processes to communicate key client account metrics

Jan 2013 - Mar 2017

Assistant Regional Director & Wellness Coordinator

Montgomery Village, Md

Feb 2010 - Aug 2010
3 education records

Nicole D'Uva, Mba education

FAQ

Frequently asked questions about Nicole D'Uva, Mba

Quick answers generated from the profile data available on this page.

What company does Nicole D'Uva, Mba work for?

Nicole D'Uva, Mba works for Adventist HealthCare.

What is Nicole D'Uva, Mba's role at Adventist HealthCare?

Nicole D'Uva, Mba is listed as Executive Leader in Human Resources, including Benefits, Occupational Health, Employee Well-being & Employee Assistance (EAP) at Adventist HealthCare.

Where is Nicole D'Uva, Mba based?

Nicole D'Uva, Mba is based in Washington Dc-Baltimore Area, United States while working with Adventist HealthCare.

What companies has Nicole D'Uva, Mba worked for?

Nicole D'Uva, Mba has worked for Adventist Healthcare and Corporate Fitness Works.

How can I contact Nicole D'Uva, Mba?

You can use AeroLeads to view verified contact signals for Nicole D'Uva, Mba at Adventist HealthCare, including work email, phone, and LinkedIn data when available.

What schools did Nicole D'Uva, Mba attend?

Nicole D'Uva, Mba holds Master Of Business Administration - Mba, Concentration In Marketing from University Of Maryland.

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